
Frozen Food Dairy Associate
Are you a food enthusiast with a passion for providing exceptional customer service? Do you have a strong understanding of frozen food and dairy products? If so, we have the perfect opportunity for you as a Frozen Food Dairy Associate at Food Lion!In this role, you will be responsible for ensuring our frozen food and dairy departments are stocked, clean, and organized. You will also assist customers with finding products, provide recommendations, and handle any questions or concerns they may have. We are seeking a self-motivated and team-oriented individual who is dedicated to providing top-notch service to our customers.As a Frozen Food Dairy Associate, you must have a thorough knowledge of frozen food and dairy products, as well as excellent communication and customer service skills. Attention to detail and the ability to work in a fast-paced environment are also essential for success in this role. If you are ready for a challenging and rewarding career with Food Lion, we encourage you to apply today!
- Maintain the frozen food and dairy departments by stocking products, rotating inventory, and ensuring that shelves are organized and properly labeled.
- Provide exceptional customer service by greeting and assisting customers, answering questions, and making product recommendations.
- Maintain a clean and sanitary work environment by regularly cleaning and sanitizing equipment, shelves, and display cases.
- Monitor inventory levels and communicate any product shortages or discrepancies to the store manager.
- Receive and unload shipments of frozen food and dairy products, ensuring accuracy and proper storage.
- Keep up-to-date knowledge of product offerings, pricing, and promotions within the frozen food and dairy departments.
- Follow food safety and handling guidelines to ensure the quality and freshness of all products.
- Assist in pricing and labeling products accurately.
- Collaborate with team members to ensure efficient and effective operations of the department.
- Attend training sessions and meetings to continuously improve knowledge and skills.
- Handle customer complaints and concerns in a timely and professional manner.
- Adhere to all company policies and procedures, including safety and hygiene regulations.
- Maintain a positive and friendly attitude towards customers and team members.
- Perform other related duties as assigned by the store manager.
Knowledge Of Frozen Food And Dairy Products: A Frozen Food Dairy Associate Should Have A Strong Understanding Of Different Types Of Frozen Food And Dairy Products, Including Expiration Dates, Proper Storage, And Handling Procedures.
Customer Service Skills: Excellent Customer Service Skills Are Essential For This Role, As The Associate Will Be Interacting With Customers And Assisting Them With Their Purchases. They Should Be Friendly, Approachable, And Able To Provide Helpful Recommendations.
Ability To Operate Equipment: This Position Requires The Use Of Various Equipment, Such As Freezers, Refrigerators, And Forklifts. Candidates Should Have Experience Operating These Types Of Equipment And Be Able To Follow Safety Protocols.
Attention To Detail: Frozen Food And Dairy Products Must Be Handled With Care And Precision To Maintain Their Quality. A Frozen Food Dairy Associate Should Have Strong Attention To Detail To Ensure That Products Are Properly Rotated, Stocked, And Labeled.
Physical Stamina: This Role May Involve Standing For Long Periods, Lifting Heavy Items, And Working In Cold Temperatures. Candidates Should Be Physically Fit And Able To Handle The Demands Of The Job.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Food safety
Teamwork
Stocking
Cleaning
Delegation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Teamwork
Active Listening
Adaptability
According to JobzMall, the average salary range for a Frozen Food Dairy Associate in Winston-Salem, NC, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some employers may offer higher salaries or additional benefits. It is recommended to research the specific company and their salary offerings for this position.
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Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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