Food Lion

Frozen Food Dairy Associate

Food Lion

Norfolk, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Food Lion, where we are committed to providing our customers with quality products and exceptional service. We are currently seeking a dedicated and enthusiastic individual to join our team as a Frozen Food Dairy Associate. In this role, you will be responsible for maintaining the frozen food and dairy sections of our store, ensuring that our customers have access to a variety of fresh and frozen products. If you have a passion for customer service and a love for all things frozen and dairy, we encourage you to apply for this exciting opportunity.

  1. Greeting and welcoming customers to the store with a friendly and positive attitude.
  2. Maintaining a clean and organized frozen food and dairy section at all times.
  3. Checking inventory levels and restocking products as needed.
  4. Rotating products to ensure freshness and removing expired items.
  5. Assisting customers in finding products and providing recommendations as needed.
  6. Operating and maintaining equipment such as freezers, refrigerators, and milk coolers.
  7. Handling and stocking deliveries of frozen and dairy products.
  8. Monitoring product quality and reporting any issues to management.
  9. Adhering to food safety and sanitation guidelines at all times.
  10. Providing exceptional customer service by addressing and resolving any customer concerns or complaints.
  11. Keeping up-to-date on product knowledge and promotions to assist customers effectively.
  12. Collaborating with team members to ensure efficient and smooth operation of the store.
  13. Following all company policies and procedures, including safety protocols.
  14. Maintaining a positive and professional demeanor at all times.
  15. Continuously seeking ways to improve the frozen food and dairy section and overall customer experience.
Where is this job?
This job is located at Norfolk, VA, USA
Job Qualifications
  • Familiarity With Frozen Food And Dairy Products: A Frozen Food Dairy Associate At Food Lion Should Have Knowledge Of Various Frozen Food And Dairy Products And Their Proper Storage, Handling, And Expiration Dates.

  • Strong Customer Service Skills: This Position Requires Interacting With Customers On A Daily Basis, So Excellent Customer Service And Communication Skills Are Essential.

  • Ability To Work In A Cold Environment: Working In The Frozen Food And Dairy Section Of A Grocery Store Can Be Physically Demanding As It Requires Standing For Long Hours In A Cold Environment. Therefore, The Candidate Should Be Able To Tolerate And Work In Low Temperatures.

  • Attention To Detail: Keeping Track Of Product Dates And Ensuring Proper Rotation Of Products Is Crucial In This Role. The Candidate Should Have A Keen Eye For Detail And Be Able To Identify Any Expired Or Damaged Products.

  • Team Player: A Frozen Food Dairy Associate Will Work Closely With Other Team Members, Including Other Associates And Managers. The Ability To Work Well In A Team And Collaborate With Others Is An Important Qualification For This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Food safety

  • Teamwork

  • Stocking

  • Problem-Solving

  • Order Fulfillment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Frozen Food Dairy Associate in Norfolk, VA, USA is $20,000-$30,000 per year. However, this can vary depending on the specific company, experience level, and benefits offered. Some companies may offer higher salaries and additional benefits such as health insurance and retirement plans. It is best to research specific companies in the area to get a better understanding of the salary range for this position.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 20th, 2023
Apply BeforeJuly 20th, 2025
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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