
Customer Service Leader
Food Lion is seeking an outgoing, customer-focused leader to join our team as a Customer Service Leader. We are looking for a person who takes initiative to provide outstanding customer service, build relationships, and create a positive shopping experience for our customers. In this role, you will be responsible for leading our customer service team, ensuring the team provides excellent customer service, and taking a proactive approach to resolving customer inquiries and complaints.To be successful as our Customer Service Leader, you should have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should be able to lead by example and be a positive role model for the customer service team. You should also be comfortable interacting with customers and be able to build relationships with them.If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we want to hear from you!
Knowledge Of Food Lion Products And Services
Excellent Communication And Interpersonal Skills
Ability To Lead And Motivate A Team
Ability To Multi-Task And Prioritize Tasks
Strong Customer Service Experience
Proficiency In Ms Office And Related Software
Ability To Quickly Identify Customer Needs And Address Them
Ability To Resolve Customer Complaints In A Timely Manner
Communication
Time Management
Problem Solving
Leadership
Conflict Resolution
Listening
Empathy
Organization
Analytical
Patience
Flexibility
Adaptability
Multi-tasking
Interpersonal
Assertiveness
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Customer Service Leader in Wilmington, NC, USA is between $36,987-$73,785. This range includes base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings.
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Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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