Food Lion

Customer Service Leader

Food Lion

Fayetteville, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a customer service expert who loves food? We are looking for an enthusiastic, customer-oriented individual to be our Customer Service Leader at Food Lion. In this role, you will be the face of the store, ensuring that customers receive world-class service each time they walk through our doors. You must have a passion for people and be able to think on your feet to resolve customer service issues in a timely and efficient manner.Our ideal candidate will have an extroverted personality, excellent communication skills, the ability to multitask, and a proven track record of providing extraordinary customer service. A successful candidate will be able to lead by example and inspire their team to focus on customer satisfaction.If you are ready to take on this challenging and rewarding role, please apply today!

Where is this job?
This job is located at Fayetteville, NC, USA
Job Qualifications
  • Knowledge Of Customer Service Principles And Practices

  • Excellent Communication And Interpersonal Skills

  • Ability To Work Independently And As Part Of A Team

  • Knowledge Of Food Lion's Products And Services

  • Proven Leadership Experience

  • Ability To Provide A High Level Of Customer Service

  • Excellent Organizational And Problem-Solving Skills

  • Ability To Work Under Pressure And Handle Multiple Tasks Simultaneously

Required Skills
  • Training

  • Communication

  • Leadership

  • Creativity

  • Listening

  • Empathy

  • Analytical

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Self-motivation

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

Soft Skills
  • Communication

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Leader in Fayetteville, NC, USA is $30,000 to $45,000. This range varies depending on the size of the company, the type of customer service being provided, and the individual's experience and qualifications.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2023
Apply BeforeApril 11th, 2026
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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