Food Lion

Customer Service Leader

Food Lion

Southern Pines, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an experienced Customer Service Leader with a passion for providing excellent customer service to join our team at Food Lion. As a Customer Service Leader, you will be responsible for directing the daily activities of the customer service team to ensure outstanding customer experiences. We want someone who is a confident leader and someone who can think outside the box to come up with innovative solutions.To be successful in this role, you will need to have a minimum of 3-5 years leading a customer service team in a retail environment. You must have excellent verbal and written communication skills, be able to multitask, and have the ability to take initiative and work well independently. A strong work ethic, attention to detail, and a commitment to providing excellent customer service are critical traits for success. If this sounds like you, we'd love to hear from you!

Where is this job?
This job is located at Southern Pines, NC, USA
Job Qualifications
  • Leadership

  • Communication

  • Time Management

  • Computer Literacy

  • Interpersonal

  • Organization

  • Problem Solving

  • Retail Experience

Required Skills
  • Training

  • Communication

  • Coaching

  • Leadership

  • Conflict Resolution

  • Listening

  • Teamwork

  • Empathy

  • Organization

  • Patience

  • Motivation

  • Problem-Solving

  • Delegation

  • Adaptability

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Leader in Southern Pines, NC, USA is $30,000-$45,000 per year. This range can vary depending on the experience of the candidate, the company, and the industry.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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