Food Lion is looking for an enthusiastic and passionate Customer Lead to join our team and work to provide excellent customer service to our patrons. Working at the forefront of customer service, you will be responsible for leading the customer service team in providing superior customer service at all times. The ideal candidate for this role should have a friendly and outgoing personality, strong communication skills, and a desire to provide excellent customer service. In addition to having a customer-centric mindset and an appreciation for the Food Lion brand, the successful candidate should also have excellent interpersonal and problem-solving skills. Your role as Customer Lead will involve leading and developing the customer service team, as well as engaging with customers and responding to customer inquiries. Additionally, you will be responsible for identifying trends and opportunities to improve customer service and suggesting solutions. If you have a passion for customer service and the desire to make a positive impact on our customers, we encourage you to apply for this role!
Strong Communication Skills
Knowledge Of Food Lion Products And Services
Excellent Customer Service Skills
Experience Leading Customer Service Teams
Ability To Handle Customer Complaints And Disputes
Familiarity With Pos Systems
Proficiency With Microsoft Office Applications
Ability To Work Flexible Schedules
Data Entry
Inventory Management
Sales
Product knowledge
Problem Solving
Conflict Resolution
customer service
Merchandising
Cash Handling
Customer Relations
Teamwork
Communications
Order Fulfillment
Product placement
Grocery Stocking
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Lead in Concord, NC, USA is $17.00 to $22.00 per hour. This range may vary depending on a variety of factors such as experience, qualifications, and the type of company.
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Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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