At Food Lion, we’re looking for a dedicated and motivated Customer Lead to join our team. The ideal candidate will have a passion for providing excellent customer service, and a drive to ensure that our guests have the best shopping experience possible. You will be responsible for managing customer service operations and leading our team of associates to ensure that our stores are clean, efficient, and safe for our guests.To be successful in this role, you must have a minimum of 1 year of customer service experience, preferably in a retail setting. You should also have strong organizational and communication skills, as well as the ability to work independently and as part of a team. Additionally, you must possess excellent knowledge of Food Lion products and services.If you have the necessary qualifications and are looking to make an impact in the customer service department, then this job might be perfect for you!
Ability To Work In A Fast-Paced Environment
Customer Service Experience
Knowledge Of Food Lion's Products And Services
Strong Communication And Interpersonal Skills
Problem-Solving Abilities
Familiarity With Food Industry Standards And Regulations
Knowledge Of Inventory Management Systems
Ability To Motivate And Lead Others
Communication
Sales
Scheduling
Product knowledge
Negotiation
customer service
Teamwork
Market analysis
Organization
Client Relations
Strategic Thinking
Problem-Solving
Multi-tasking
Supervision
Interpersonal
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Lead in Smithfield, NC 27577, USA is $35,000 - $45,000 per year. This range can vary depending on the company, the individual's experience, and the industry.
The job responsibilities of a Customer Lead include managing customer relationships, developing customer loyalty, engaging with customers to identify their needs, providing customer service, and resolving customer issues. They are also responsible for researching customer trends, identifying potential opportunities, and developing strategies to increase customer engagement. Additionally, they should have excellent communication and problem-solving skills.
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Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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