Food Lion

Customer Lead

Food Lion

Smithfield, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Food Lion, we’re looking for a dedicated and motivated Customer Lead to join our team. The ideal candidate will have a passion for providing excellent customer service, and a drive to ensure that our guests have the best shopping experience possible. You will be responsible for managing customer service operations and leading our team of associates to ensure that our stores are clean, efficient, and safe for our guests.To be successful in this role, you must have a minimum of 1 year of customer service experience, preferably in a retail setting. You should also have strong organizational and communication skills, as well as the ability to work independently and as part of a team. Additionally, you must possess excellent knowledge of Food Lion products and services.If you have the necessary qualifications and are looking to make an impact in the customer service department, then this job might be perfect for you!

Where is this job?
This job is located at Smithfield, NC, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Customer Service Experience

  • Knowledge Of Food Lion's Products And Services

  • Strong Communication And Interpersonal Skills

  • Problem-Solving Abilities

  • Familiarity With Food Industry Standards And Regulations

  • Knowledge Of Inventory Management Systems

  • Ability To Motivate And Lead Others

Required Skills
  • Communication

  • Sales

  • Scheduling

  • Product knowledge

  • Negotiation

  • customer service

  • Teamwork

  • Market analysis

  • Organization

  • Client Relations

  • Strategic Thinking

  • Problem-Solving

  • Multi-tasking

  • Supervision

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Lead in Smithfield, NC 27577, USA is $35,000 - $45,000 per year. This range can vary depending on the company, the individual's experience, and the industry.

The job responsibilities of a Customer Lead include managing customer relationships, developing customer loyalty, engaging with customers to identify their needs, providing customer service, and resolving customer issues. They are also responsible for researching customer trends, identifying potential opportunities, and developing strategies to increase customer engagement. Additionally, they should have excellent communication and problem-solving skills.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started