Food Lion

Assistant Manager Customer Service

Food Lion
Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Food Lion, we are looking for an Assistant Manager Customer Service who can help us ensure that our customers receive the best possible service experience. Our ideal candidate will have excellent communication and organizational skills, as well as an ability to think on their feet and handle customer service inquiries in a timely and professional manner. If you are passionate about customer service and take pride in delivering a top-notch customer experience, we want to hear from you!To be successful in this role, you will need to have at least two years of customer service experience in a fast-paced environment. You should be comfortable leading a team, as well as have the ability to work independently. Additionally, you should possess strong problem-solving skills and the ability to stay calm under pressure.If this sounds like the perfect role for you, please reach out and let us know why you would be a great fit for our team. We look forward to hearing from you!

Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications

  • Strong Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Knowledge Of Food Lion Policies And Procedures

  • Good Organizational Skills

  • Ability To Manage And Motivate A Team

  • Ability To Resolve Customer Complaints

  • Knowledge Of Food Lion Product Lines

Required Skills

  • Training

  • Communication

  • Coaching

  • Negotiation

  • Leadership

  • Mentoring

  • Organization

  • Analytical

  • Problem-Solving

  • Adaptability

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

  • Quality-Control

Soft Skills

  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • flexibility

  • Critical thinking

  • Organizational skills

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Assistant Manager Customer Service in Charlotte, NC, USA is between $35,000 and $60,000 per year. This range is based on salaries submitted anonymously to JobzMall by employers in the Charlotte, NC area. Salaries will vary depending on experience, qualifications, and employer.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2023
Apply BeforeMay 10th, 2026
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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