Food Lion

Assistant Manager Customer Service

Food Lion

Durham, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer service professional with a passion for helping others and making a difference? Are you looking for an opportunity to join a team of supportive colleagues in a company that puts people first? If so, we have an exciting opportunity for you as an Assistant Manager Customer Service at Food Lion.This role will involve supervising customer service staff and ensuring that our customers receive a positive and helpful experience when they shop with us. The ideal candidate will have a strong customer service background, excellent communication, problem-solving, and organizational skills. They will be able to work in a fast-paced environment and have a passion for helping others.If this sounds like the opportunity you have been looking for, please read on to learn more about the qualifications and requirements for this position.

Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Strong Customer Service Skills

  • Excellent Communication Skills

  • Ability To Multi-Task

  • Detail-Oriented

  • Proficiency In Microsoft Office

  • Positive Attitude

  • Ability To Handle Customer Complaints And Escalations

Required Skills
  • Training

  • Communication

  • Scheduling

  • Analytical

  • empathetic

  • Problem-Solving

  • Collaborative

  • Multi-tasking

  • customer-oriented

  • Organizational

  • Supervising

  • Interpersonal

  • Time-Management

  • Conflict-Resolution

  • Delegating

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Assistant Manager Customer Service in Durham, NC, USA is $35,000 - $50,000 per year. Salaries can vary greatly depending on location, experience, and other factors.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 19th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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