First Horizon

Universal Banker Float

First Horizon

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to First Horizon! We are currently seeking a dynamic and versatile individual to join our team as a Universal Banker Float. In this role, you will have the unique opportunity to support multiple branches within our organization, providing exceptional customer service and promoting our wide range of financial products and services. We are looking for a highly motivated individual with a strong background in banking and a passion for delivering top-notch customer experiences. If you thrive in a fast-paced, team-oriented environment and have a proven track record of success in the banking industry, we encourage you to apply for this exciting opportunity.

  1. Provide exceptional customer service to all clients, promoting a positive and welcoming atmosphere at all times.
  2. Support multiple branches within the organization, adapting to varying environments and procedures.
  3. Promote and cross-sell a wide range of financial products and services to meet the needs of clients.
  4. Maintain a thorough understanding of all banking policies, procedures, and regulations.
  5. Utilize strong communication skills to effectively interact with clients, colleagues, and management.
  6. Process financial transactions accurately and efficiently, adhering to all security protocols.
  7. Collaborate with team members to achieve branch goals and targets.
  8. Stay up-to-date on industry trends and developments to provide informed recommendations to clients.
  9. Demonstrate a strong work ethic and reliability, consistently meeting or exceeding performance expectations.
  10. Maintain a professional and polished appearance at all times, representing the company in a positive manner.
  11. Adhere to all compliance and regulatory requirements, ensuring a high level of integrity and ethical standards.
  12. Assist with branch operations and administrative tasks as needed.
  13. Continuously seek opportunities for personal and professional growth and development within the organization.
  14. Uphold the company's values and culture, fostering a positive and inclusive work environment.
  15. Proactively identify and resolve customer issues and complaints, escalating as necessary.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Strong Knowledge Of Banking Products And Services: A Universal Banker Float Should Have A Thorough Understanding Of Various Banking Products And Services Such As Checking And Savings Accounts, Loans, Credit Cards, And Investment Options. This Knowledge Will Enable Them To Assist Customers And Make Appropriate Recommendations.

  • Excellent Customer Service Skills: The Role Of A Universal Banker Float Involves Interacting With Customers On A Daily Basis. Therefore, Candidates Must Possess Exceptional Customer Service Skills To Provide A Positive And Professional Experience To Customers.

  • Sales And Cross-Selling Abilities: In Addition To Providing Excellent Customer Service, A Universal Banker Float Should Also Have Strong Sales And Cross-Selling Abilities. This Includes The Ability To Identify And Capitalize On Opportunities To Promote And Sell Bank Products And Services To Customers.

  • Cash Handling And Transaction Processing Experience: As A Universal Banker Float, Candidates Will Be Responsible For Processing Various Financial Transactions, Including Deposits, Withdrawals, And Transfers. Therefore, Experience And Proficiency In Cash Handling And Transaction Processing Are Essential Qualifications.

  • Flexibility And Adaptability: As A Float Universal Banker, Candidates Will Be Required To Work At Multiple Branch Locations, Sometimes At Short Notice. Therefore, They Must Be Flexible And Adaptable To Changing Work Environments And Schedules. This Also Includes The Ability To Quickly Learn And Adapt To Different Banking Systems And Processes.

Required Skills
  • Account Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Cross-Selling

  • Financial Advising

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Universal Banker Float in Nashville, TN, USA is $38,000-$50,000 per year. This may vary depending on the specific job responsibilities, experience, and qualifications of the individual.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2025
Apply BeforeJuly 18th, 2025
This job posting is from a verified source. 

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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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