First Horizon

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At First Horizon, we are looking for an experienced individual to join our team as a Teller. We are looking for an enthusiastic, detail-oriented team player who is passionate about providing excellent customer service. This individual must possess a strong work ethic and the ability to work both independently and collaboratively within our team.The ideal candidate must have excellent organizational and communication skills, a customer service mindset, and at least two years of experience in a customer service or banking role. A basic understanding of banking services, products, and financial regulations is also required. The successful candidate will be responsible for providing an exceptional customer experience while assisting customers with their financial needs.

Responsibilities:

  1. Greet customers and provide prompt, courteous, and professional service.
  2. Answer customer inquiries, provide information, and resolve any customer complaints.
  3. Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
  4. Verify customer identification and account information.
  5. Maintain accurate customer records and account information.
  6. Comply with all banking regulations and policies.
  7. Identify customer needs and cross-sell bank products and services.
  8. Balance cash drawers and reconcile discrepancies.
  9. Provide assistance to other team members as needed.
  10. Promote a positive and professional atmosphere within the customer service area.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Cash Handling Experience

  • Detail-Oriented

  • Strong Organizational Skills

  • Excellent Customer Service Skills

  • Ability To Maintain Confidential Information

  • Basic Math And Computer Skills

  • Effective Communication Skills

Required Skills
  • Finance

  • Security

  • Communication

  • Sales

  • Multitasking

  • Problem Solving

  • customer service

  • Cash Handling

  • Record keeping

  • Customer Relations

  • Transaction processing

  • money counting

  • Banking Regulations

  • Accuracy

  • Numeracy

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Charlotte, NC, USA is $22,000 to $30,000 per year. This range can vary depending on experience, education, and other factors.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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