First Horizon

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to First Horizon! We are currently seeking a driven and customer-focused individual to join our team as a Teller. As a Teller, you will have the opportunity to make a positive impact on our clients by providing exceptional service and building strong relationships. We are looking for someone who is detail-oriented, friendly, and possesses excellent communication skills. If you have a passion for helping others and a desire to grow in the banking industry, we would love to hear from you!

  1. Provide exceptional customer service to clients by greeting and welcoming them to the bank.
  2. Process various financial transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
  3. Build and maintain strong relationships with clients by understanding their needs and recommending appropriate banking products and services.
  4. Ensure compliance with all banking regulations and policies, including proper identification and verification of clients.
  5. Handle and resolve any client inquiries or concerns in a professional and timely manner.
  6. Maintain a clean and organized work area, including the teller station and surrounding areas.
  7. Collaborate with team members and other departments to meet and exceed branch goals.
  8. Continuously update knowledge of banking products, services, and procedures to provide accurate and up-to-date information to clients.
  9. Assist with opening and closing procedures, including balancing cash drawers and securing the bank’s assets.
  10. Adhere to security procedures and protocols to protect the bank’s assets and prevent fraud.
  11. Participate in training and development opportunities to enhance job knowledge and skills.
  12. Communicate and collaborate effectively with colleagues to ensure a positive and efficient work environment.
  13. Maintain confidentiality of client information and adhere to all privacy policies.
  14. Proactively identify and recommend process improvements to increase efficiency and enhance the client experience.
  15. Promote a positive image of the bank by representing the brand professionally and ethically at all times.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Teller At First Horizon Must Have A Minimum Of A High School Diploma Or Equivalent Education.

  • Cash Handling Experience: Candidates Must Have Previous Experience In Handling Cash And Conducting Financial Transactions Accurately.

  • Customer Service Skills: Teller Positions Require Excellent Customer Service Skills And The Ability To Communicate Effectively With Clients In A Professional And Courteous Manner.

  • Attention To Detail: Teller Positions Require A High Level Of Accuracy And Attention To Detail, As Even A Small Mistake In Handling Cash Could Have Significant Consequences.

  • Basic Math And Computer Skills: Teller Candidates Must Possess Basic Math Skills And Be Comfortable Using Computer Systems, As They Will Be Responsible For Processing Financial Transactions And Maintaining Accurate Records.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

  • Accuracy

  • Procedural Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Nashville, TN, USA is between $28,000 and $38,000 per year. However, this can vary depending on the specific bank or financial institution, years of experience, and performance bonuses. Some tellers may also receive benefits such as health insurance and retirement plans.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeJune 9th, 2026
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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