First Horizon

Personal Banker

First Horizon

St. Louis, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At First Horizon, we are looking for an experienced and knowledgeable personal banker to join our team. We are looking for someone who is passionate about delivering exceptional customer service and helping our customers reach their financial goals. Our ideal candidate will have an extensive background in banking, superior communication and interpersonal skills, and a genuine interest in customer service. The Personal Banker will be responsible for providing guidance and advice to customers on all aspects of their financial needs. The successful candidate will have a strong knowledge of banking products and services, be able to provide financial solutions tailored to each customer’s individual situation, and be able to build lasting relationships with customers.Required Qualifications:• Bachelor’s degree in finance, business, or a related field• 5+ years of experience in banking and financial services• Excellent customer service, communication, and organizational skills• Ability to work independently as well as in a team environment• Proficient in Microsoft Office (Word, Excel, Outlook) and other banking systems

Responsibilities:

• Assist customers with banking and financial needs by providing tailored services and financial solutions • Educate customers on banking products and services and recommend solutions to meet their goals • Handle customer inquiries, build rapport with customers, and answer questions related to their banking accounts • Process transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments • Responsible for resolving customer complaints and escalating them when necessary • Monitor customer accounts and identify suspicious activity and fraud • Ensure compliance with banking regulations and policies • Maintain customer confidentiality • Develop and maintain strong relationships with customers • Provide assistance to other team members and colleagues when necessary • Assist in training new employees and providing feedback on their performance

Where is this job?
This job is located at St. Louis, MO, USA
Job Qualifications
  • Strong Customer Service Skills

  • Excellent Communication Skills

  • Knowledge Of Banking Products And Services

  • Sales Experience

  • Ability To Work Independently

  • Ability To Make Sound Decisions

  • Effective Problem Solving Skills

  • Basic Computer And Typing Skills

Required Skills
  • Risk Management

  • Financial Analysis

  • Banking

  • Account Management

  • Sales

  • Product knowledge

  • customer service

  • Relationship Building

  • Cash Handling

  • Credit Analysis

  • Compliance

  • Problem-Solving

  • Loan Processing

  • Regulatory Knowledge

  • Cross-Selling

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Banker in St. Louis, MO, USA is between $27,811 and $44,808 per year. The exact salary depends on the company, experience level, and other factors.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeJune 9th, 2026
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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