At First Horizon, we are looking for an experienced and knowledgeable personal banker to join our team. We are looking for someone who is passionate about delivering exceptional customer service and helping our customers reach their financial goals. Our ideal candidate will have an extensive background in banking, superior communication and interpersonal skills, and a genuine interest in customer service. The Personal Banker will be responsible for providing guidance and advice to customers on all aspects of their financial needs. The successful candidate will have a strong knowledge of banking products and services, be able to provide financial solutions tailored to each customer’s individual situation, and be able to build lasting relationships with customers.Required Qualifications:• Bachelor’s degree in finance, business, or a related field• 5+ years of experience in banking and financial services• Excellent customer service, communication, and organizational skills• Ability to work independently as well as in a team environment• Proficient in Microsoft Office (Word, Excel, Outlook) and other banking systems
Responsibilities:
• Assist customers with banking and financial needs by providing tailored services and financial solutions • Educate customers on banking products and services and recommend solutions to meet their goals • Handle customer inquiries, build rapport with customers, and answer questions related to their banking accounts • Process transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments • Responsible for resolving customer complaints and escalating them when necessary • Monitor customer accounts and identify suspicious activity and fraud • Ensure compliance with banking regulations and policies • Maintain customer confidentiality • Develop and maintain strong relationships with customers • Provide assistance to other team members and colleagues when necessary • Assist in training new employees and providing feedback on their performance
Strong Customer Service Skills
Excellent Communication Skills
Knowledge Of Banking Products And Services
Sales Experience
Ability To Work Independently
Ability To Make Sound Decisions
Effective Problem Solving Skills
Basic Computer And Typing Skills
Risk Management
Financial Analysis
Banking
Account Management
Sales
Product knowledge
customer service
Relationship Building
Cash Handling
Credit Analysis
Compliance
Problem-Solving
Loan Processing
Regulatory Knowledge
Cross-Selling
Communication
Leadership
Time management
Interpersonal Skills
Organization
flexibility
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Personal Banker in St. Louis, MO, USA is between $27,811 and $44,808 per year. The exact salary depends on the company, experience level, and other factors.
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First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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