First Horizon

Personal Banker

First Horizon

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At First Horizon, our Personal Bankers are the face of our organization, providing exceptional customer service to our clients. We are looking for a dedicated and enthusiastic individual to join our team and help our customers reach their financial goals. The successful candidate must have a passion for customer service, the ability to build relationships with clients, and excellent communication skills. The ideal candidate will also have a minimum of two years of banking experience. If you are a motivated and dedicated individual looking to make a positive impact on our customers' financial futures, we want to hear from you!

Responsibilities:

  1. Provide exceptional customer service to clients
  2. Develop strong relationships with clients to understand their financial goals
  3. Explain banking products and services to clients
  4. Respond to customer inquiries in a timely and professional manner
  5. Process customer transactions and maintain accurate records
  6. Follow banking regulations and procedures
  7. Support other banking staff with customer inquiries and transactions
  8. Handle customer complaints in a professional manner
  9. Maintain a high level of product and service knowledge
  10. Upsell banking products and services to customers
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Knowledge Of Banking Products And Services

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task And Prioritize

  • Basic Computer Literacy

  • Strong Customer Service And Sales Skills

  • Demonstrated Problem-Solving And Decision-Making Abilities

  • Ability To Work With Minimal Supervision

Required Skills
  • Documentation

  • Risk Management

  • Financial Analysis

  • Banking

  • Account Management

  • Communication

  • Sales

  • Time Management

  • Problem Solving

  • Negotiation

  • customer service

  • Cash Handling

  • Credit Analysis

  • Compliance

  • Organization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Personal Banker in Charlotte, NC, USA is $33,000 to $46,000. The salary range may vary based on experience, education, employer, and other factors.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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