
Mortgage Servicing Specialist
First Horizon is looking for an experienced Mortgage Servicing Specialist to join our team. The ideal candidate for this role will have a passion for customer service and the ability to work independently and efficiently. In this role, you will be responsible for monitoring and maintaining a portfolio of mortgages.The successful candidate must have excellent organizational and communication skills, as well as a minimum of five years experience in a mortgage servicing role. The ability to think critically, solve problems, and review financial documents is essential for this role. A bachelor’s degree in finance, accounting, or a related field is preferred.At First Horizon, we value our employees and strive to create an environment of mutual respect and collaboration. If you have the qualifications we’re looking for and a commitment to excellence, we invite you to apply for this position today.
Responsibilities:
- Monitor and maintain a portfolio of mortgages
- Provide excellent customer service
- Work independently and efficiently to meet deadlines
- Think critically and solve problems
- Review financial documents
- Maintain accurate records and documents
- Provide timely responses to customer inquiries
- Assist with the implementation of new initiatives and policies
- Collaborate with other departments to ensure alignment of goals
- Adhere to established industry regulations and guidelines
Excellent Problem-Solving Skills
Strong Communication Skills
Experience With Customer Service
Excellent Organizational Abilities
Proficient In Microsoft Office And Other Computer Programs
Extensive Knowledge Of Mortgage Servicing Processes
Ability To Analyze Data
Familiarity With Real Estate Laws And Regulations
Auditing
Documenting
Researching
Interpreting
organizing
Problem-Solving
Managing
Supervising
communicating
Negotiating
Analyzing
Evaluating
Resolving
Reconciling
Calculating
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Mortgage Servicing Specialist in Richmond, VA, USA is between $38,000 and $50,000 per year. The median salary for this position is $43,000 per year. The salary range can vary depending on a variety of factors, including the size of the employer, the experience of the specialist, the location of the job, and the job market.
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First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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