We are looking for a talented and driven Mortgage Loan Officer to join the team at First Horizon. As a Mortgage Loan Officer at our company, you will play a key role in helping our customers achieve their financial goals by providing them with tailored mortgage solutions. You will be the primary point of contact for all our customers’ mortgage needs and will be responsible for providing them with an exceptional customer service experience.The ideal candidate will have a proven track record of success in the mortgage industry and a passion for helping others. To be successful in this role, you should have excellent communication and problem-solving skills as well as a strong knowledge of the mortgage industry. You should also be committed to providing excellent customer service and be able to work independently as well as in a team environment.If you are looking for an exciting and rewarding career in the mortgage industry, we want to hear from you!
Responsibilities:
- Develop and implement a comprehensive mortgage loan process to ensure customer satisfaction.
- Act as the primary point of contact for customers regarding their mortgage needs.
- Stay up-to-date on changes in the mortgage industry and provide customers with the most up-to-date information.
- Develop relationships with customers to ensure their long-term loyalty.
- Analyze customer financial profiles to develop tailored mortgage solutions.
- Work with loan underwriters to ensure all mortgage loans meet the necessary requirements and regulations.
- Assist customers in completing and submitting the necessary documentation for their mortgage loan.
- Monitor the progress of mortgage loans and provide regular updates to customers.
- Manage customer inquiries and complaints in a professional and timely manner.
- Provide customers with exceptional customer service.
Strong Communication Skills
Credit Analysis
Financial Analysis
Mortgage Lending
Sales
Relationship Management
Regulatory Compliance
Detail Oriented
Financial Analysis
Networking
Communication
Sales
Time Management
Attention to detail
Problem Solving
Negotiation
customer service
Relationship Building
Credit Analysis
Compliance
Organization
Loan Processing
Regulatory Knowledge
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Mortgage Loan Officer in Dallas, TX, USA is $33,931 - $94,918. This range can vary depending on experience, education, certifications, and other factors.
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First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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