First Horizon

Fraud Prevention Specialist

First Horizon

Chattanooga, TN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced and highly motivated professional seeking an opportunity to make a difference in the Fraud Prevention arena? First Horizon is looking for an eager and detail-oriented Fraud Prevention Specialist to join our team and protect our customers from financial losses. In this role, you will be the first line of defense in our fraud prevention strategy, helping to protect our customers and ensure their satisfaction with our services.The ideal candidate for this position should possess a minimum of two years of direct experience in the banking/financial services industry. You should also have strong analytical and organizational skills, with the ability to think critically and identify potential fraud risks. Furthermore, the successful candidate should be able to work independently and make decisions in a timely manner. Finally, you should be comfortable working in a fast-paced environment and have excellent communication skills.

Responsibilities:

  1. Monitor customer accounts and transactions for potential fraud activity
  2. Analyze patterns and trends in customer activity to identify and investigate suspicious activity
  3. Develop and implement policies and procedures to prevent and detect fraud
  4. Collaborate with other departments to ensure effective fraud prevention strategies
  5. Educate customers about fraud prevention and detection techniques
  6. Prepare detailed reports of investigations and recommend corrective action
  7. Respond quickly and accurately to customer inquiries
  8. Remain up to date with industry trends and regulations related to fraud prevention
  9. Work with law enforcement to prosecute fraud cases
  10. Maintain records of fraud cases and provide periodic updates to management
Where is this job?
This job is located at Chattanooga, TN, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Analytical Skills

  • Attention To Detail

  • Ability To Work Independently And As Part Of A Team

  • Experience In Fraud Prevention And Detection

  • Understanding Of Banking Regulations And Compliance

  • Knowledge Of Fraud Prevention Software And Systems

  • Familiarity With Anti-Money Laundering Regulations

Required Skills
  • Coaching

  • Auditing

  • Reporting

  • Documenting

  • Interpreting

  • Monitoring

  • Analyzing

  • Collaborating

  • Evaluating

  • Verifying

  • Responding

  • Investigating

  • Alerting

  • Educating

  • Detecting

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fraud Prevention Specialist in Chattanooga, TN, USA is from $48,000 to $63,000 per year.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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