Fraud Prevention Specialist

Knoxville, TN, USA

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

We are seeking a talented Fraud Prevention Specialist to join the team at First Horizon. As a Fraud Prevention Specialist, you will help protect First Horizon's customers from fraud and other financial crimes by monitoring transactions and identifying suspicious or fraudulent activity. You must have strong attention to detail, excellent communication skills, and a commitment to customer service. If you are a highly motivated individual who is passionate about protecting customers and providing exceptional service, we encourage you to apply.

Responsibilities:

Monitor customer transactions for potential fraudulent activity.
Investigate potential fraud cases and take appropriate action.
Communicate with customers and other stakeholders in order to resolve fraud cases.
Update records, reports, and databases as necessary.
Identify trends and patterns in fraudulent activity.
Stay up to date on the latest fraud prevention methods.
Implement new fraud prevention strategies and procedures.
Collaborate with other departments to ensure compliance with fraud prevention policies.
Provide customer service in a professional and timely manner.
Maintain confidentiality of customer information.

Where is this job?

This job is located at Knoxville, TN, USA

Job Qualifications

Excellent Communication And Interpersonal Skills
Experience In Fraud Prevention
Detection
And Investigation
Expertise In Risk Management Principles And Practices
Knowledge Of Financial Regulations And Compliance Requirements
Ability To Analyze And Interpret Data And Financial Transactions
Ability To Think Critically And Identify Potential Fraud Patterns
Ability To Collaborate Effectively With Other Departments
Familiarity With Industry-Standard Fraud Prevention Software.

Required Skills

Security
Communication
Auditing
Reporting
Compliance
Analysis
Problem-Solving
Reconciliation
Data
Investigation
Financial
Risk
Attention
Knowledge
Forensic

Soft Skills

Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability

Compensation

According to JobzMall, the average salary range for a Fraud Prevention Specialist in Knoxville, TN, USA is between $38,820 and $83,948. The median salary for this position is $61,884.

Additional Information

First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJune 27th, 2023

Apply BeforeSeptember 18th, 2025

This job posting is from a verified source.

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