First Horizon

Digital Business Analyst

First Horizon

Memphis, TN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy problem solver with a passion for leveraging data to drive business growth? Do you have a keen eye for identifying opportunities to optimize digital processes and systems? If so, then we have the perfect opportunity for you! First Horizon is seeking a highly motivated and skilled Digital Business Analyst to join our dynamic team. As a Digital Business Analyst, you will play a critical role in shaping the future of our digital business capabilities and driving strategic decision-making through your analytical insights. This is a fantastic opportunity for someone who thrives in a fast-paced, collaborative environment and is eager to make an impact in the ever-evolving digital landscape. If this sounds like you, read on to learn more about the key qualifications we are looking for in this role.

  1. Analyze and interpret data to identify opportunities for digital process optimization and system enhancements.
  2. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
  3. Develop and maintain a deep understanding of the digital landscape and stay up-to-date on industry trends and best practices.
  4. Conduct research and gather insights to inform strategic decision-making related to digital business growth.
  5. Create and maintain documentation of digital processes, systems, and data flows.
  6. Communicate complex technical information to non-technical stakeholders in a clear and concise manner.
  7. Conduct user acceptance testing for digital initiatives and ensure quality assurance.
  8. Utilize various tools and techniques to analyze and visualize data for reporting and presentation purposes.
  9. Identify and troubleshoot technical issues and provide recommendations for resolution.
  10. Collaborate with developers and IT teams to implement digital solutions and enhancements.
  11. Continuously monitor and analyze data to identify areas for improvement and make recommendations to increase efficiency and effectiveness.
  12. Participate in project planning and provide support for project management activities.
  13. Train and support end-users on new digital processes and systems.
  14. Adhere to data privacy and security protocols to ensure the protection of sensitive information.
  15. Stay informed on emerging technologies and make recommendations for their potential integration into the company's digital strategy.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Information Technology, Or A Related Field.

  • At Least 3 Years Of Experience In Business Analysis, Preferably In A Digital Or Financial Services Setting.

  • Strong Understanding Of Digital Technologies And Trends, Such As Mobile Banking, Digital Payments, And Data Analytics.

  • Proven Experience In Eliciting And Documenting Business Requirements, Conducting Gap Analysis, And Creating User Stories And Process Flows.

  • Excellent Communication And Collaboration Skills, With The Ability To Work With Cross-Functional Teams And Stakeholders At All Levels Of The Organization.

Required Skills
  • Project Management

  • Business Intelligence

  • Data Analysis

  • Data Visualization

  • Digital strategy

  • User Research

  • Agile methodologies

  • Market analysis

  • Requirements Gathering

  • Stakeholder management

  • User Experience (UX)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Digital Business Analyst in Memphis, TN, USA is between $65,000 and $85,000 per year. However, this can vary depending on the specific company, level of experience, and other factors. Some companies may offer higher salaries, up to $100,000 or more, for highly experienced and skilled digital business analysts. Additionally, bonuses and benefits may also be included in the overall compensation package. It is best to research specific companies and job listings to get a more accurate understanding of the salary range for this position in Memphis.

Additional Information
First Horizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 10th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About First Horizon

First Horizon Corporation, formerly First Tennessee Bank, is a financial services company, founded in 1864, and based in Memphis, Tennessee.

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