Senior Administrative Assistant - IT

Welcome to First Citizens Bank, where we strive to provide exceptional financial services to our customers. We are currently seeking a skilled Senior Administrative Assistant to join our dynamic and innovative IT team. In this role, you will play a crucial role in supporting our IT department and ensuring smooth operations. We are looking for a highly organized and detail-oriented individual with previous experience in administrative support and a strong understanding of IT processes. If you are a team player with excellent communication skills and a passion for technology, we encourage you to apply for this exciting opportunity.

1. Provide administrative and clerical support to the IT department, including managing calendars, scheduling appointments, and coordinating meetings.
2. Act as a liaison between the IT department and other departments within the company, as well as external contacts.
3. Coordinate and organize IT projects, including tracking timelines, communicating progress, and ensuring tasks are completed on schedule.
4. Assist with budgeting and expense tracking for the IT department, including processing invoices and managing purchase orders.
5. Create and maintain comprehensive and accurate documentation, including IT policies, procedures, and project plans.
6. Serve as the point of contact for IT vendors and suppliers, managing contracts and ensuring timely delivery of services and products.
7. Prepare and distribute important communications, such as memos, emails, and reports, to the IT department and other stakeholders.
8. Support the IT team with equipment and supply inventory management, including ordering and tracking supplies, and coordinating equipment repairs and replacements.
9. Conduct research and provide analysis on various IT-related topics, such as new technologies and trends, to support decision-making within the IT department.
10. Maintain confidentiality and handle sensitive information with discretion, as you may have access to confidential company and customer data.
11. Collaborate with the IT team to identify process improvement opportunities and implement solutions to enhance efficiency and effectiveness.
12. Foster a positive and collaborative work environment by promoting teamwork, open communication, and a customer service-oriented approach.
13. Stay updated on IT industry developments and advancements to continuously improve your knowledge and skills, and contribute to the growth and success of the IT department.

According to JobzMall, the average salary range for a Senior Administrative Assistant - IT in Raleigh, NC, USA is $45,000 - $60,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or organization the individual works for. Some employers may offer additional benefits and bonuses, such as health insurance, retirement plans, and paid time off, which can also impact the overall salary range.

First Citizens Bancshares, Inc. is a bank holding company based in Raleigh, North Carolina. Its primary subsidiary is First Citizens Bank.