First Citizens Bank

Quality Assurance Business Systems Analyst

First Citizens Bank

Raleigh, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to First Citizens Bank, where we value quality and efficiency in our business processes. We are currently seeking a highly motivated and detail-oriented Quality Assurance Business Systems Analyst to join our team. As a member of our QA team, you will play a crucial role in ensuring the accuracy and effectiveness of our business systems, ultimately contributing to the success of our organization. We are looking for someone with a strong understanding of banking operations and a passion for streamlining processes. If you are a driven individual with a keen eye for detail, we encourage you to apply for this exciting opportunity.

  1. Conduct thorough and comprehensive testing of all business systems to ensure accuracy and functionality.
  2. Identify and report any issues or defects found during testing.
  3. Collaborate with cross-functional teams to understand business requirements and system functionality.
  4. Develop and implement test plans and test cases to ensure full coverage of system functionality.
  5. Work closely with developers to troubleshoot and resolve any issues that arise during testing.
  6. Document and maintain all testing processes and results.
  7. Continuously monitor and evaluate system performance to identify areas for improvement.
  8. Analyze data and provide insights to improve efficiency and effectiveness of business systems.
  9. Stay up-to-date on industry trends and advancements in business systems to make recommendations for improvement.
  10. Communicate with stakeholders to gather feedback and incorporate it into testing processes.
  11. Participate in the development and implementation of new business systems.
  12. Train and mentor other team members on quality assurance processes and best practices.
  13. Ensure compliance with all regulatory requirements and internal policies.
  14. Collaborate with internal and external auditors to provide necessary information and support during audits.
  15. Contribute to a positive and productive team environment by actively participating in team meetings and initiatives.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Systems, Or Related Field.

  • Minimum Of 3-5 Years Experience In Quality Assurance And Business Systems Analysis.

  • Strong Understanding Of Banking Industry Regulations And Compliance Requirements.

  • Experience With Testing And Evaluating Various Software Systems, Including Core Banking Systems.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Identify And Resolve Issues In A Timely Manner.

Required Skills
  • Risk Management

  • Quality Assurance

  • Process Improvement

  • Project Management

  • Testing

  • Data Analysis

  • Communication

  • Problem Solving

  • Analytical Thinking

  • Technical Writing

  • Collaboration

  • Business Systems

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Quality Assurance Business Systems Analyst in Raleigh, NC, USA is $70,000-$90,000 per year. This may vary depending on the specific company, experience level, and qualifications of the individual.

Additional Information
First Citizens Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2024
Apply BeforeJune 21st, 2025
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About First Citizens Bank

First Citizens Bancshares, Inc. is a bank holding company based in Raleigh, North Carolina. Its primary subsidiary is First Citizens Bank.

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