First Citizens Bank

Bank Operations Services Supervisor (Teller Manager)

First Citizens Bank

Garner, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At First Citizens Bank, we are looking for an experienced Bank Operations Services Supervisor (Teller Manager) who will help us provide our customers with the best banking experience. As a Bank Operations Services Supervisor, you will be responsible for managing the daily operations of the bank’s teller team and driving customer service excellence.To be successful in this role, you should have an in-depth knowledge of banking operations and customer service best practices. You should also have excellent people and problem-solving skills.If you’re a customer-oriented professional with strong leadership and organizational skills, we’d like to meet you.Qualifications:• Bachelor’s degree in banking, finance, or related field• At least 3 years of experience in a banking environment• Proven experience in customer service and operations management• Excellent knowledge of banking regulations• Proficient in Microsoft Office and banking software• Outstanding leadership, organizational, and problem-solving skills• Ability to work well under pressure and manage multiple tasks• Strong communication, interpersonal, and team-building skills• Excellent attention to detail and accuracyIf you believe you possess the qualifications, skills, and experience to excel as our Bank Operations Services Supervisor, we look forward to hearing from you.

Where is this job?
This job is located at Garner, NC, USA
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Banking Regulations

  • Customer Service Experience

  • Strong Problem-Solving Abilities

  • Ability To Manage Competing Priorities

  • Experience With Cash Handling

  • In-Depth Knowledge Of Banking Products And Services

  • Familiarity With Bank Security Protocols

Required Skills
  • Banking

  • Training

  • Sales

  • Coaching

  • Scheduling

  • Auditing

  • customer service

  • Compliance

  • Problem-Solving

  • Cash-handling

  • Supervising

  • Motivating

  • Risk-Management

  • Record-Keeping

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • collaboration

  • Adaptability

  • Initiative

Compensation

According to JobzMall, the average salary range for a Bank Operations Services Supervisor (Teller Manager) in Garner, NC, USA is $36,000 to $47,000 per year. Salaries can vary depending on experience, education, certifications, and other factors.

Additional Information
First Citizens Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 27th, 2023
Apply BeforeMay 22nd, 2025
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About First Citizens Bank

First Citizens Bancshares, Inc. is a bank holding company based in Raleigh, North Carolina. Its primary subsidiary is First Citizens Bank.

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