First Citizens Bank

Bank Operations Services Supervisor (Teller Manager)

First Citizens Bank

Phoenix, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At First Citizens Bank, we are looking for an experienced Banking Services Supervisor to manage our team of tellers and ensure high-quality customer service. As a Bank Operations Services Supervisor, you will have the opportunity to use your banking operations knowledge and management skills to provide leadership and guidance to our team of tellers.The ideal candidate for this position should have previous banking experience, a passion for customer service, and excellent communication and organizational skills. Specifically, we are looking for someone with a minimum of three years of experience working in a banking environment, preferably with a supervisor role. Additionally, strong problem-solving, time management, and leadership skills are essential.If this sounds like the perfect opportunity for you, we'd love to hear from you!

Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Customer Service Skills

  • Knowledge Of Banking Processes

  • Ability To Train And Motivate Staff

  • Understanding Of Financial Regulations And Standards

  • Proficiency In Computer Applications

  • Experience In Cash Management

  • Ability To Handle Customer Complaints

Required Skills
  • Training

  • Networking

  • Scheduling

  • Auditing

  • Mentoring

  • customer service

  • Documenting

  • Monitoring

  • Problem-Solving

  • Multi-tasking

  • Supervising

  • Evaluating

  • Investigating

  • Reconciling

  • Complying

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Bank Operations Services Supervisor (Teller Manager) in Phoenix, AZ, USA is $33,541 to $71,452 per year.

The salary range can vary depending on the experience and qualifications of the employee, as well as the size and location of the employer. Benefits such as bonuses, health insurance, and retirement plans may also affect the overall salary range.

Additional Information
First Citizens Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 27th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About First Citizens Bank

First Citizens Bancshares, Inc. is a bank holding company based in Raleigh, North Carolina. Its primary subsidiary is First Citizens Bank.

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