Sr Svc Agent/Non-Driver

Welcome to FedEx, where we pride ourselves on delivering excellence in every aspect of our business. We are currently seeking a highly skilled and experienced Senior Service Agent/Non-Driver to join our team. As a Senior Service Agent, you will play a crucial role in ensuring our customers receive exceptional service and their needs are met in a timely and efficient manner. If you have a passion for customer service, attention to detail, and thrive in a fast-paced environment, we want to hear from you! Join us and be a part of a dynamic and growing company that values and invests in its employees.To be successful in this role, you must have a minimum of 3 years of experience in a customer service position, preferably in a logistics or transportation industry. A high school diploma or equivalent is required, and a college degree is preferred. You must also have strong communication skills, both verbal and written, and be proficient in computer applications. The ability to multitask, problem solve, and work in a team environment is essential. As a non-driver, the ability to lift and move packages up to 50 lbs. is also required. If you have a strong work ethic, a positive attitude, and a commitment to providing exceptional service, then we want you to join our team at FedEx.

1. Provide exceptional customer service to all FedEx customers, ensuring their needs are met in a timely and efficient manner.
2. Utilize strong communication skills, both verbal and written, to effectively interact with customers and coworkers.
3. Assist with customer inquiries, requests, and issues, resolving them in a professional and courteous manner.
4. Work in a fast-paced environment, multitasking and problem-solving to meet deadlines and handle unexpected situations.
5. Collaborate with team members to ensure all tasks are completed accurately and on time.
6. Maintain a high level of attention to detail to minimize errors and ensure customer satisfaction.
7. Utilize computer applications to process and track customer orders and shipments.
8. Adhere to company policies and procedures to ensure consistency and quality of service.
9. Lift and move packages up to 50 lbs. as needed.
10. Continuously strive for excellence in all aspects of the job, representing FedEx in a positive and professional manner.
11. Keep up to date with company updates, changes, and training to maintain a high level of knowledge and skills.
12. Demonstrate a strong work ethic and positive attitude, contributing to a positive and productive work environment.
13. Take ownership of responsibilities and be accountable for delivering results.
14. Provide support and guidance to less experienced team members, acting as a mentor and role model.
15. Participate in company initiatives and projects as assigned.

According to JobzMall, the average salary range for a Sr Svc Agent/Non-Driver in Victoria, TX, USA is $35,000 - $45,000 per year. This can vary depending on the specific company, job responsibilities, and experience level of the individual.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.