Service Center Support

Are you looking for a fast-paced and dynamic work environment where no two days are the same? Do you thrive in a customer service role that allows you to utilize your problem-solving skills and help people from all walks of life? If so, then we have an exciting opportunity for you as a Service Center Support at FedEx!As a Service Center Support, you will be an integral part of our team, providing exceptional service to our customers and ensuring the smooth operation of our service center. This role requires someone who is detail-oriented, able to handle multiple tasks at once, and has a passion for delivering top-notch customer service.If you have the qualifications and drive to excel in this role, then we want to hear from you! Read on to learn more about the required qualifications and how you can join our team at FedEx.

• Provide exceptional customer service to all individuals visiting or contacting the service center
• Resolve customer inquiries and complaints in a timely and professional manner
• Maintain a thorough understanding of company policies and procedures to accurately assist customers
• Process and track packages and shipments using various systems and software
• Monitor and maintain inventory levels of shipping materials and supplies
• Collaborate with team members to ensure efficient and effective operation of the service center
• Handle cash and credit transactions accurately and securely
• Uphold the highest standards of security and confidentiality when handling customer information
• Follow all safety protocols and guidelines to ensure a safe working environment for both customers and employees
• Maintain a clean and organized service center at all times
• Continuously seek opportunities for improvement and provide feedback to management for process enhancements
• Attend training sessions and meetings to stay updated on company procedures and policies
• Adhere to all company regulations and compliance standards
• Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Service Center Support in San Diego, CA, USA is $35,000 - $45,000 per year. However, this can vary depending on the specific job responsibilities, experience, and qualifications of the individual.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.