Service Center Support

Are you someone who thrives in a fast-paced and customer-focused environment? Do you have a passion for delivering exceptional service and solving problems? If so, we have an exciting opportunity for you to join our team as a Service Center Support at FedEx. As a key member of our service center, you will play a crucial role in providing support to our customers and ensuring the smooth operation of our facility. We are looking for individuals who are detail-oriented, adaptable, and possess excellent communication skills. If this sounds like you, read on for more details on how you can become a part of the FedEx family!

1. Provide exceptional customer service: As a Service Center Support at FedEx, your main responsibility will be to provide outstanding customer service to our clients. This includes answering phone calls, responding to emails, and addressing any customer inquiries or concerns in a timely and professional manner.
2. Solve problems efficiently: In this role, you will be responsible for troubleshooting and resolving any customer issues that may arise. This requires strong problem-solving skills and the ability to think on your feet to find creative solutions.
3. Maintain a fast-paced work environment: Our service center operates at a rapid pace, and we need team members who can thrive in this type of environment. As a Service Center Support, you will be expected to work efficiently and effectively to keep up with the demands of our customers.
4. Support service center operations: You will play a crucial role in supporting the overall operation of our service center. This may include tasks such as organizing and managing paperwork, tracking inventory, and assisting with the loading and unloading of packages.
5. Attention to detail: Accuracy is crucial in the operation of our service center, and we are looking for individuals who have a keen eye for detail. As a Service Center Support, you will be responsible for ensuring that all packages are handled and processed correctly to maintain the highest level of quality service for our customers.
6. Adaptability: Our customers' needs can change quickly, and you must be able to adapt to these changes. This may include adjusting your workflow, multitasking, and working with a sense of urgency to meet customer demands.
7. Excellent communication skills: As a representative of FedEx, it is essential to have exceptional communication skills. You will be interacting with customers, as well as your team members, and must be able to communicate effectively and professionally.
8. Uphold company policies and procedures: As a member of our team, it is your responsibility to adhere to all company policies and procedures. This includes following safety guidelines, maintaining a clean and organized work environment,

According to JobzMall, the average salary range for a Service Center Support in Nashville, TN, USA is between $35,000 to $45,000 per year. However, this salary range can vary depending on factors such as experience, education, industry, and company size. Additionally, benefits and bonuses may also impact the total compensation for this role.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.