FedEx

Retail Senior Store Manager

FedEx

Chase Tower, 333 W Hampden Ave, Englewood, CO 80110, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to FedEx, a leading global provider of shipping, logistics, and e-commerce solutions. We are currently seeking a highly motivated and experienced Retail Senior Store Manager to join our team. This is an exciting opportunity to lead and develop a team while driving sales and delivering exceptional customer service at our retail store location. As a Senior Store Manager, you will play a crucial role in the success of our business and have the opportunity to make a significant impact. If you are a results-driven individual with a passion for retail and a desire to grow with a dynamic company, we want to hear from you!

  1. Lead and manage a team of retail store employees to ensure the highest level of customer service and operational excellence.
  2. Develop and implement strategies to drive sales and increase revenue at the store location.
  3. Create and maintain a positive and welcoming environment for both customers and employees.
  4. Train and coach team members on product knowledge, sales techniques, and customer service skills.
  5. Monitor and analyze sales data to identify trends and opportunities for improvement.
  6. Ensure compliance with company policies and procedures, including inventory management and loss prevention.
  7. Create and maintain a schedule for store employees to ensure adequate coverage and efficient operation.
  8. Conduct performance evaluations and provide ongoing feedback to team members to motivate and develop their skills.
  9. Collaborate with other departments and teams within the company to achieve overall business goals.
  10. Stay updated on industry trends and competitor strategies to inform decision making and drive innovation.
  11. Handle customer inquiries, concerns, and complaints in a timely and professional manner.
  12. Maintain a clean, organized, and visually appealing store environment.
  13. Adhere to all safety and security protocols to ensure a safe working and shopping environment.
  14. Continuously evaluate and improve store operations to increase efficiency and profitability.
  15. Represent the company and its values in a positive and professional manner at all times.
Where is this job?
This job is located at Chase Tower, 333 W Hampden Ave, Englewood, CO 80110, USA
Job Qualifications
  • Minimum Of 5 Years Experience In Retail Management: The Ideal Candidate For A Senior Store Manager Role At Fedex Should Have At Least 5 Years Of Experience In A Retail Management Position, Preferably In A Fast-Paced Environment.

  • Strong Leadership And Team Management Skills: The Senior Store Manager Will Be Responsible For Overseeing A Team Of Employees And Ensuring The Smooth Operation Of The Store. Therefore, Strong Leadership And Team Management Skills Are Essential For This Role.

  • Excellent Customer Service Skills: As A Senior Store Manager, The Candidate Should Have A Track Record Of Delivering Exceptional Customer Service And Fostering A Customer-Focused Culture Within The Store.

  • Experience With Inventory Management And Financial Reporting: The Senior Store Manager Will Be Responsible For Managing Inventory Levels, Analyzing Sales Data, And Creating Financial Reports. Therefore, Previous Experience In These Areas Is Highly Desirable.

  • Proficient In Using Technology And Point-Of-Sale Systems: In Today's Retail Landscape, Technology Plays A Crucial Role In Store Operations. The Ideal Candidate For A Senior Store Manager Position At Fedex Should Be Proficient In Using Technology And Point-Of-Sale Systems To Ensure Efficient And Accurate Transactions.

Required Skills
  • Budgeting

  • Strategic Planning

  • Inventory Management

  • Problem Solving

  • customer service

  • Merchandising

  • Operations Management

  • Team Leadership

  • Sales management

  • staff training

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Senior Store Manager in Chase Tower, 333 W Hampden Ave, Englewood, CO 80110, USA is between $48,000 to $75,000 per year. This may vary based on the individual's experience, qualifications, and the specific store they are managing.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 27th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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