Retail Customer Service Associate

Welcome to FedEx, where we are dedicated to delivering exceptional customer service to our valued clients. We are seeking a Retail Customer Service Associate to join our team and help us provide outstanding support to our customers. As a member of our team, you will play a crucial role in ensuring that our customers receive the highest level of service and satisfaction. We are looking for individuals who are passionate about customer service, have excellent communication skills, and are committed to delivering a positive customer experience. If you are a self-motivated, reliable, and friendly person who enjoys working in a fast-paced environment, we would love to have you on our team.

1. Greet and welcome customers as they enter the store.
2. Assist customers with their inquiries and provide accurate information about our products and services.
3. Process customer transactions accurately and efficiently.
4. Handle customer complaints and ensure timely resolution.
5. Maintain a clean and organized store environment.
6. Monitor and restock inventory as needed.
7. Collaborate with team members to ensure smooth store operations.
8. Promote company products and services to customers.
9. Continuously strive to improve customer service processes and procedures.
10. Maintain a positive and professional attitude towards all customers.
11. Keep up-to-date with product knowledge and industry trends.
12. Follow all company policies and procedures.
13. Meet and exceed sales targets.
14. Communicate with customers via phone, email, and in-person.
15. Handle customer inquiries and requests in a timely and accurate manner.
16. Process and track customer orders.
17. Assist in training new team members.
18. Maintain a positive working relationship with team members and management.
19. Attend regular team meetings and provide input for process improvement.
20. Maintain a high level of professionalism and represent the company in a positive manner at all times.

According to JobzMall, the average salary range for a Retail Customer Service Associate in Kingwood, Houston, TX, USA is between $23,000 and $30,000 per year. This can vary depending on the specific company, location, and level of experience of the individual. Some factors that may affect salary include commission, bonuses, and benefits packages.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.