Retail Customer Service Associate

Are you a customer service superstar with a passion for retail? Do you thrive in a fast-paced environment and enjoy interacting with customers? Then we have the perfect opportunity for you as a Retail Customer Service Associate at FedEx!As a member of our team, you will play a crucial role in providing exceptional customer service to our retail clients. You will be responsible for ensuring customer satisfaction by assisting with package inquiries, resolving issues, and promoting additional services. We are looking for individuals who are personable, detail-oriented, and have a strong dedication to delivering top-notch customer service.If you have a positive attitude, excellent communication skills, and the ability to work in a team, we want to hear from you! Join our team at FedEx and be a part of a company that values its customers and employees alike.

1. Provide exceptional customer service to retail clients.
2. Assist with package inquiries and resolve any issues.
3. Promote and sell additional services to customers.
4. Ensure customer satisfaction by addressing and resolving any concerns.
5. Maintain a positive attitude and professional demeanor at all times.
6. Demonstrate strong communication skills when interacting with customers.
7. Work in a fast-paced environment and adapt to changing situations quickly.
8. Collaborate with team members to ensure efficient and effective customer service.
9. Follow company policies and procedures to uphold quality standards.
10. Maintain a clean and organized work environment.
11. Utilize problem-solving skills to find solutions for customer issues.
12. Provide accurate and timely information to customers.
13. Continuously strive to improve customer service and achieve customer satisfaction goals.
14. Attend trainings and meetings to stay updated on company policies and procedures.
15. Uphold company values and represent the brand in a positive manner.

According to JobzMall, the average salary range for a Retail Customer Service Associate in El Paso, TX, USA is between $20,000 and $36,000 per year. This can vary depending on factors such as the specific company, job duties, and experience of the individual. Additionally, benefits, bonuses, and commission may also factor into the overall compensation for this role.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.