Retail Assistant Manager

Welcome to FedEx, a global leader in shipping and logistics services. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Assistant Manager. As an Assistant Manager, you will play a crucial role in the day-to-day operations of our retail store, ensuring our customers receive exceptional service and our business runs smoothly. We are looking for someone who is passionate about delivering a positive customer experience, has strong leadership skills, and is able to thrive in a fast-paced environment. If you are a self-starter with a can-do attitude and meet the qualifications listed below, we would love to hear from you!

1. Provide excellent customer service by greeting and assisting customers with their shipping and logistics needs.
2. Supervise and train retail store associates to ensure they are providing quality customer service and following company policies and procedures.
3. Oversee the daily operations of the retail store, including opening and closing procedures, inventory management, and cash handling.
4. Monitor and maintain store cleanliness and organization to create a welcoming and professional environment for customers.
5. Collaborate with other team members to develop and implement strategies to increase sales and meet store goals.
6. Handle customer inquiries, complaints, and returns in a timely and professional manner.
7. Stay up-to-date on company policies, procedures, and promotions to effectively communicate with customers and team members.
8. Assist in scheduling and managing employee work schedules to ensure adequate coverage during peak business hours.
9. Conduct performance evaluations and provide ongoing feedback and coaching to retail store associates.
10. Proactively identify and address any potential issues or problems that may arise in the retail store.
11. Work closely with the Store Manager to achieve store goals and objectives.
12. Adhere to all company safety policies and procedures to ensure a safe working environment.
13. Assist in maintaining accurate and organized store records, including sales and inventory reports.
14. Continuously seek opportunities to improve store operations and customer service.
15. Represent the company in a professional manner and uphold its values and standards at all times.

According to JobzMall, the average salary range for a Retail Assistant Manager in Pflugerville, TX, USA is $42,000-$50,000 per year. This can vary depending on factors such as the size and type of retail store, the candidate's level of experience, and the company's overall compensation and benefits package.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.