Retail Assistant Manager
Are you a highly motivated and organized individual with a passion for customer service? Do you thrive in a fast-paced environment and have a strong background in retail management? If so, we have an exciting opportunity for you to join our team as a Retail Assistant Manager at FedEx! As a member of our team, you will have the opportunity to lead a dynamic group of retail associates and ensure the highest level of customer satisfaction. To be successful in this role, you must have excellent communication and leadership skills, along with a minimum of 2 years of experience in retail management. Join us and be a part of the FedEx family where you can grow both personally and professionally.
- Oversee and lead a team of retail associates to ensure a positive and efficient work environment
- Provide exceptional customer service by addressing and resolving customer inquiries and concerns
- Create and implement strategies to increase sales and meet performance goals
- Train and develop new and existing employees on company policies and procedures, as well as product knowledge
- Monitor inventory levels and place orders as needed to maintain adequate stock levels
- Ensure the store is clean, organized, and visually appealing to customers
- Analyze sales data and make recommendations for improvements and cost-saving measures
- Collaborate with upper management to develop and implement marketing and promotional campaigns
- Conduct performance evaluations and provide constructive feedback to employees
- Handle escalated customer issues and provide solutions to ensure customer satisfaction
- Stay up-to-date on industry trends and competitors' strategies to make informed business decisions.
Previous Management Experience: A Successful Retail Assistant Manager At Fedex Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Fast-Paced Environment.
Strong Customer Service Skills: Fedex Places A Strong Emphasis On Providing Exceptional Customer Service, So A Retail Assistant Manager Should Have Excellent Communication And Problem-Solving Skills To Effectively Handle Customer Inquiries And Concerns.
Knowledge Of Retail Operations: The Ideal Candidate Should Have A Solid Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Sales Techniques. Experience With Point Of Sale (Pos) Systems Is Also Preferred.
Leadership And Team Management Abilities: As A Retail Assistant Manager, You Will Be Responsible For Overseeing A Team Of Employees. Therefore, Strong Leadership Skills And The Ability To Motivate And Manage A Team Are Essential For This Role.
Attention To Detail: With High Volumes Of Packages And Deliveries, Accuracy And Attention To Detail Are Crucial In A Retail Environment At Fedex. The Ideal Candidate Should Be Detail-Oriented And Able To Multitask Effectively To Ensure The Smooth Operation Of The Store.
Communication
Time Management
Product knowledge
Inventory Control
customer service
Merchandising
Cash Handling
Team Leadership
Sales management
staff training
Problem-Solving
Performance evaluation
Communication
Customer Service
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Assistant Manager in Salt Lake City, UT, USA is between $33,000 to $45,000 per year. However, this can vary depending on factors such as the specific company, location, and level of experience.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
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