FedEx

Retail Assistant Manager

FedEx

Greensboro, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a dynamic and driven individual with a passion for customer service and leadership? Do you thrive in a fast-paced and constantly evolving retail environment? If so, FedEx is looking for you to join our team as a Retail Assistant Manager. As a key member of our retail team, you will play a crucial role in ensuring the success of our store operations and delivering exceptional service to our valued customers. We are seeking a dedicated and experienced individual with a strong background in retail, a proven ability to lead and motivate a team, and a commitment to providing the best possible customer experience. Join us and be a part of our mission to connect people and possibilities around the world.

  1. Oversee day-to-day operations of the retail store, including sales, customer service, and inventory management.
  2. Train, mentor, and supervise retail team members to ensure they are meeting performance goals and providing excellent customer service.
  3. Develop and implement strategies to drive sales and increase profitability.
  4. Monitor and analyze sales data to identify trends and make recommendations for improvement.
  5. Ensure compliance with company policies and procedures, as well as all local, state, and federal regulations.
  6. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
  7. Maintain a clean, organized, and visually appealing store environment.
  8. Collaborate with other members of the management team to plan and execute promotions and events.
  9. Assist with hiring, onboarding, and training new team members.
  10. Continuously evaluate and improve store processes to optimize efficiency and productivity.
  11. Participate in regular meetings with upper management to discuss store performance and initiatives.
  12. Stay up-to-date on industry trends, market competition, and customer preferences.
  13. Act as a role model for exceptional customer service and represent the company's values and brand image.
  14. Ensure proper cash handling procedures are followed and maintain accurate records.
  15. Adhere to all safety and security protocols to protect employees, customers, and company assets.
Where is this job?
This job is located at Greensboro, NC, USA
Job Qualifications
  • Previous Retail Management Experience: This Position Requires At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Fast-Paced Environment.

  • Strong Leadership Skills: The Ideal Candidate Should Have Experience In Leading And Motivating A Team To Achieve Sales Targets And Provide Excellent Customer Service.

  • Knowledge Of Retail Operations: A Solid Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Customer Service, Is Essential For Success In This Role.

  • Excellent Communication And Interpersonal Skills: As A Retail Assistant Manager, You Will Be Responsible For Communicating With Team Members, Customers, And Upper Management. Strong Communication And Interpersonal Skills Are Crucial For Building Positive Relationships And Resolving Conflicts.

  • Ability To Work In A Fast-Paced Environment: Working At Fedex Requires The Ability To Thrive In A Fast-Paced, Dynamic Environment. The Ideal Candidate Should Be Able To Handle Multiple Tasks, Prioritize Effectively, And Adapt To Changing Circumstances.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Organizational Skills

  • Inventory Control

  • customer service

  • Cash Handling

  • Team Leadership

  • Sales management

  • Training and Development

  • Problem-Solving

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Attention to detail

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Assistant Manager in Greensboro, NC, USA is between $32,000 and $45,000 per year. However, this can vary depending on factors such as the size of the store, the specific industry, and the individual's level of experience and skills. Additionally, bonuses and commissions may also impact the overall earnings.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 5th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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