FedEx

Retail Assistant Manager

FedEx

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and experienced retail professional looking for the next step in your career? Do you have a passion for customer service and a drive for success? Look no further, because FedEx is seeking a dynamic Retail Assistant Manager to join our team. As the Retail Assistant Manager, you will play a crucial role in ensuring the smooth operation of our retail stores and delivering an exceptional customer experience. We are seeking candidates with previous retail management experience, a strong understanding of sales and customer service, and excellent leadership skills. If you are ready for a new challenge and want to be a part of a leading global company, then we want to hear from you!

  1. Oversee the day-to-day operations of the retail store, including managing the sales floor, inventory management, and ensuring compliance with company policies and procedures.
  2. Train, develop, and motivate retail team members to deliver exceptional customer service and achieve sales targets.
  3. Monitor and track sales performance, identify areas for improvement, and implement strategies to increase sales and profitability.
  4. Build and maintain strong relationships with customers, providing a positive and personalized shopping experience.
  5. Assist in the recruitment, hiring, and onboarding of new retail employees.
  6. Handle customer inquiries, complaints, and escalations in a professional and timely manner.
  7. Conduct regular store audits to ensure visual presentation standards are met and maintained.
  8. Collaborate with the store manager to develop and implement promotional strategies and marketing initiatives.
  9. Prepare and analyze sales reports, identify trends and make recommendations to improve store performance.
  10. Ensure compliance with all safety and security policies and procedures.
  11. Act as a role model for the retail team, demonstrating professionalism, integrity, and a strong work ethic.
  12. Assist in the preparation of employee schedules and manage payroll expenses.
  13. Continuously seek opportunities to improve processes and procedures to increase efficiency and productivity.
  14. Stay updated on industry trends and competitor strategies to make informed business decisions.
  15. Support the store manager in achieving overall store targets and objectives.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Leadership Skills: A Successful Retail Assistant Manager At Fedex Should Possess Strong Leadership Skills To Effectively Manage A Team Of Employees And Ensure They Are Meeting Sales Targets And Providing Excellent Customer Service.

  • Retail Experience: Prior Experience Working In A Retail Environment Is Essential For A Retail Assistant Manager At Fedex. This Includes Knowledge Of Store Operations, Inventory Management, And Customer Service.

  • Strong Communication Skills: As A Retail Assistant Manager, Effective Communication With Both Customers And Employees Is Crucial. This Includes The Ability To Listen, Provide Clear Instructions, And Resolve Conflicts.

  • Problem-Solving Abilities: Retail Assistant Managers Must Be Able To Think On Their Feet And Find Solutions To Various Issues That May Arise In The Store, Such As Inventory Shortages, Customer Complaints, And Scheduling Conflicts.

  • Time Management Skills: With Multiple Tasks To Juggle, A Retail Assistant Manager At Fedex Must Have Excellent Time Management Skills To Prioritize Tasks And Ensure The Store Is Running Smoothly. This Includes The Ability To Delegate Responsibilities And Meet Deadlines.

Required Skills
  • Inventory Management

  • Training

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Team Leadership

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Assistant Manager in Portland, OR, USA is between $42,000 and $60,000 per year. This range may vary depending on factors such as the size and type of retail store, the level of experience of the assistant manager, and the specific duties and responsibilities of the role. Retail Assistant Managers in Portland may also receive additional benefits and bonuses as part of their compensation package.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 6th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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