Welcome to FedEx, a global leader in shipping and logistics services. We are currently seeking a highly motivated and customer-focused Retail Assistant Manager to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our retail store, providing exceptional service to our valued customers, and supporting the overall success of our business. If you are a driven individual with a passion for delivering excellence, we want to hear from you! Keep reading to learn more about the role and the qualifications we are looking for.
- Provide excellent customer service to all FedEx customers visiting the retail store.
- Assist in the day-to-day operations of the retail store, including opening and closing procedures, managing inventory, and ensuring store cleanliness.
- Train and supervise retail store associates to ensure they are delivering exceptional service to customers.
- Monitor and maintain store appearance and merchandising standards to create an inviting and organized shopping environment.
- Collaborate with the store manager to develop and implement strategies to increase sales and meet revenue goals.
- Handle customer inquiries, complaints, and requests in a professional and timely manner.
- Process sales transactions, handle cash and credit transactions, and maintain accurate records of daily transactions.
- Ensure compliance with company policies and procedures, as well as state and federal regulations.
- Assist in scheduling and managing employee work schedules to ensure adequate coverage during all store hours.
- Continuously evaluate and improve store processes to increase efficiency and customer satisfaction.
- Stay up-to-date with industry trends and best practices to provide excellent service and support to customers.
- Support the overall success of the business by achieving individual and team performance goals.
- Attend training and development sessions as required to enhance knowledge and skills.
- Maintain a positive and professional attitude while representing the FedEx brand.
Experience In Retail Management: The Ideal Candidate For A Retail Assistant Manager Role At Fedex Should Have At Least 2-3 Years Of Experience In Retail Management, Preferably In A Fast-Paced Environment.
Strong Leadership Skills: A Successful Candidate Should Have Strong Leadership Skills And The Ability To Effectively Manage And Motivate A Team Of Retail Associates.
Exceptional Customer Service Skills: As A Retail Assistant Manager At Fedex, The Candidate Should Have Excellent Customer Service Skills And The Ability To Handle Customer Complaints And Inquiries In A Professional And Efficient Manner.
Knowledge Of Sales And Marketing: The Candidate Should Have A Good Understanding Of Sales And Marketing Strategies, As Well As Experience In Implementing Them To Drive Sales And Increase Customer Retention.
Proficiency In Technology And Inventory Management: With The Increasing Use Of Technology In Retail, It Is Important For The Candidate To Have Strong Computer Skills And Experience In Inventory Management Systems To Ensure Efficient And Accurate Tracking Of Merchandise.
Communication
Time Management
Product knowledge
Organizational Skills
Inventory Control
customer service
Cash Handling
Team Leadership
Sales management
Problem-Solving
Customer retention
Training And
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Assistant Manager in El Paso, TX, USA is between $31,000 and $45,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job duties. Some Retail Assistant Managers may also receive bonuses or commission in addition to their base salary.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
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