Welcome to FedEx, a global leader in logistics and transportation services. We are currently seeking a motivated and experienced Operations Supervisor to join our team and help us continue to deliver exceptional service to our customers. As an Operations Supervisor, you will play a vital role in overseeing the day-to-day operations of our facilities, ensuring efficiency and productivity while maintaining our high standards of quality and safety. If you have a passion for leading and developing teams, a strong understanding of logistics operations, and a drive for excellence, we want to hear from you. Join us and be a part of the FedEx family today!
- Oversee and manage the daily operations of our facilities, ensuring smooth and efficient delivery of services to our customers.
- Develop and implement strategies to improve productivity, efficiency, and quality of our operations.
- Monitor and analyze operational performance metrics to identify areas for improvement and implement corrective actions.
- Train and mentor team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Maintain a safe and clean working environment by enforcing company policies and procedures, and government regulations.
- Monitor inventory levels and coordinate with procurement teams to ensure adequate supply levels for smooth operations.
- Collaborate with other departments and teams to ensure seamless communication and coordination for timely delivery of services.
- Conduct regular performance evaluations and provide feedback to team members to drive continuous improvement.
- Stay updated with industry trends and developments to identify opportunities for improvement and implement best practices.
- Handle customer inquiries and complaints in a timely and professional manner, striving to provide exceptional customer service.
- Prepare and maintain reports on operational performance, budget, and other relevant data for management review.
- Adhere to all company policies, procedures, and safety guidelines to ensure a safe and compliant work environment.
- Participate in company meetings and training sessions to stay informed and up-to-date on company policies, procedures, and industry updates.
- Promote a positive and inclusive work culture that values diversity and encourages teamwork and collaboration.
Leadership Experience: A Successful Operations Supervisor At Fedex Should Have Experience Leading And Managing A Team In A Fast-Paced Environment. This Includes Delegating Tasks, Setting Goals, And Providing Guidance And Support To Team Members.
Knowledge Of Logistics And Supply Chain Management: The Ideal Candidate Should Have A Strong Understanding Of Logistics And Supply Chain Management Principles, As Well As Experience In Overseeing The Movement And Delivery Of Goods.
Communication And Interpersonal Skills: As An Operations Supervisor, Effective Communication Is Crucial For Coordinating With Team Members, Interacting With Customers, And Providing Updates To Higher Management. Strong Interpersonal Skills Are Also Important For Building Relationships With Team Members And Resolving Conflicts.
Problem-Solving And Decision-Making Abilities: The Ability To Think Critically And Make Quick, Effective Decisions Is Essential For An Operations Supervisor. This Role Involves Handling Unexpected Challenges And Finding Solutions To Keep Operations Running Smoothly.
Attention To Detail And Organization: A Successful Operations Supervisor Should Be Highly Organized And Detail-Oriented To Ensure That All Shipments And Deliveries Are Accurate And On Time. This Includes Overseeing Inventory Management And Maintaining Accurate Records And Reports.
Inventory Management
Communication
Time Management
Logistics
Analytical skills
Problem Solving
Leadership
customer service
Team Building
Adaptability
Safety management
Technical Knowledge
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Supervisor in Cedar Rapids, IA, USA is $57,000 - $70,000 per year. However, this may vary depending on the specific company, industry, and level of experience of the individual.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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