Are you a natural leader with a passion for driving operational excellence? Do you thrive in a fast-paced and dynamic environment? Then join our team at FedEx as an Operations Supervisor! As an integral part of our team, you will oversee daily operations and ensure that our customers receive the exceptional service they expect from FedEx. We are looking for a highly motivated and detail-oriented individual with strong communication and problem-solving skills, who is willing to go above and beyond to achieve goals. If you have a proven track record of success in a supervisory role and meet the qualifications listed below, we want to hear from you!
- Oversee daily operations: The Operations Supervisor will be responsible for overseeing all aspects of daily operations, including but not limited to managing schedules, delegating tasks, and ensuring that all processes and procedures are followed.
- Drive operational excellence: The primary responsibility of the Operations Supervisor will be to drive operational excellence throughout the team. This includes identifying areas for improvement, implementing new strategies and processes, and ensuring that all team members are working efficiently and effectively.
- Provide exceptional customer service: As a representative of FedEx, the Operations Supervisor will be expected to ensure that all customers receive the highest level of service. This includes addressing any customer concerns or issues in a timely and professional manner.
- Lead and develop team members: The Operations Supervisor will be responsible for leading and developing a team of employees. This includes setting expectations, providing feedback and coaching, and identifying training and development opportunities.
- Communicate effectively: The Operations Supervisor will need to possess strong communication skills in order to effectively communicate with team members, management, and customers. This includes providing clear and concise instructions, delivering feedback, and addressing any issues that may arise.
- Problem-solving: The Operations Supervisor will need to possess strong problem-solving skills to identify and address any issues that may arise during daily operations. This may include finding solutions to customer concerns, addressing process inefficiencies, and resolving conflicts within the team.
- Motivate and inspire: The Operations Supervisor will play a key role in motivating and inspiring team members to reach their full potential. This includes recognizing and rewarding their achievements, providing constructive feedback, and fostering a positive and collaborative team environment.
- Ensure compliance: The Operations Supervisor will be responsible for ensuring that all team members are following company policies and procedures, as well as any applicable laws and regulations.
- Meet goals and targets: The Operations Supervisor will be responsible for meeting or exceeding set goals and targets for the team. This may include productivity, efficiency, and customer satisfaction metrics.
- Continuously improve
Previous Management Experience: A Successful Operations Supervisor At Fedex Should Have Prior Experience In A Supervisory Or Managerial Role, Preferably In A Fast-Paced And Dynamic Environment. This Experience Should Demonstrate Strong Leadership Skills, The Ability To Manage A Team, And Make Effective Decisions Under Pressure.
Knowledge Of Logistics And Supply Chain Operations: The Ideal Candidate Should Have A Strong Understanding Of Logistics And Supply Chain Operations, Including Knowledge Of Transportation, Warehousing, And Distribution Processes. This Knowledge Is Crucial For Effectively Managing And Optimizing Operations In A Highly Competitive Industry.
Excellent Communication And Interpersonal Skills: As An Operations Supervisor, The Ability To Communicate Clearly And Effectively Is Essential For Coordinating With Team Members, Communicating With Upper Management, And Interacting With Customers. Strong Interpersonal Skills Are Also Important For Building And Maintaining Relationships With Employees, Customers, And Vendors.
Strong Problem-Solving And Decision-Making Abilities: The Operations Supervisor Role At Fedex Requires The Ability To Think Critically And Make Quick, Effective Decisions In A Fast-Paced Environment. The Candidate Should Have A Proven Track Record Of Successfully Solving Complex Problems And Implementing Solutions That Improve Efficiency, Reduce Costs, And Meet Business Objectives.
Attention To Detail And Organizational Skills: The Operations Supervisor Is Responsible For Overseeing Multiple Aspects Of The Operation, Including Tracking Inventory, Managing Schedules, And Ensuring Compliance With Safety And Regulatory Standards. The Candidate Should Possess Strong Organizational Skills And Attention To Detail To Effectively Manage These Responsibilities And Maintain An Efficient And Safe Operation.
Process Improvement
Data Analysis
Logistics Management
Communication
Time Management
Inventory Control
customer service
Team Leadership
Training and Development
Problem-Solving
Safety compliance
Resource allocation
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Supervisor in Irving, TX, USA is $46,000 - $74,000 per year. This can vary depending on factors such as experience, industry, and company size. Additionally, bonuses and benefits may also be included in the overall compensation package.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
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