FedEx

Operations Supervisor

FedEx

Durham, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to FedEx! We are a global shipping and logistics company that prides itself on delivering excellence to our customers every day. We are currently seeking a highly motivated Operations Supervisor to join our team and help us continue to provide exceptional service. As an Operations Supervisor, you will oversee the day-to-day operations of our distribution centers, ensuring that packages are picked up, sorted, and delivered efficiently and accurately. We are looking for someone with strong leadership skills, a keen attention to detail, and a passion for driving results. If you thrive in a fast-paced environment and have a strong sense of accountability, we want to hear from you!

  1. Manage and oversee the daily operations of distribution centers to ensure timely and efficient package pickup, sorting, and delivery processes.
  2. Monitor and maintain high standards of customer service and satisfaction by ensuring packages are delivered accurately and on time.
  3. Provide leadership and direction to a team of employees, including training, coaching, and performance management.
  4. Develop and implement operational strategies to improve efficiency and productivity.
  5. Monitor and analyze key performance indicators to identify areas for improvement and take necessary actions to meet or exceed company targets.
  6. Ensure compliance with company policies, procedures, and safety standards.
  7. Collaborate with other departments and teams to coordinate and optimize operations.
  8. Identify and resolve any operational issues or challenges that may arise.
  9. Continuously seek opportunities for process improvements and cost savings.
  10. Foster a positive and collaborative work environment that promotes teamwork, accountability, and open communication.
  11. Conduct regular performance evaluations and provide feedback to team members.
  12. Stay updated on industry trends, best practices, and technological advancements to enhance operations.
  13. Participate in recruitment and onboarding of new team members.
  14. Uphold and promote company values and culture.
  15. Represent the company in a professional and positive manner at all times.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Operations Management, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In A Supervisory Role, Preferably In A Logistics Or Transportation Industry.

  • Strong Knowledge Of Supply Chain Management, Logistics Processes, And Inventory Management.

  • Excellent Leadership Skills And The Ability To Effectively Manage And Motivate A Team.

  • Proficiency In Microsoft Office And Other Relevant Software Programs, As Well As The Ability To Analyze Data And Make Informed Decisions Based On Data Analysis.

Required Skills
  • Process Improvement

  • Project Management

  • Data Analysis

  • Logistics Management

  • Communication

  • Time Management

  • Inventory Control

  • customer service

  • Supply Chain

  • Team Leadership

  • Problem-Solving

  • Safety Protocols

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Work ethic

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Supervisor in Durham, NC, USA is between $50,000 - $70,000 per year. However, this can vary depending on factors such as the specific industry, company size, and years of experience. Some companies may also offer bonuses and other benefits that can increase the overall compensation package.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeMay 22nd, 2025
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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