FedEx

Lead Retail Customer Service Associate

FedEx

Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At FedEx, we are looking for a Lead Retail Customer Service Associate who will be responsible for ensuring excellent customer service for our retail customers. This position requires a motivated and organized individual with excellent communication skills who is comfortable working in a fast-paced environment. The successful candidate should possess outstanding customer service skills, be comfortable with problem-solving and multitasking, and should be able to take initiative while being a team player. If you are looking for an exciting opportunity to make an impact on FedEx’s retail customer service team, we would love to hear from you.

Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Attitude

  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task

  • Proficiency With Computers And Basic Software

  • Knowledge Of Retail Sales Techniques

  • Knowledge Of Shipping And Tracking Procedures

  • Ability To Lift And Move Packages Of Up To Lbs

Required Skills
  • Communication

  • Sales

  • Leadership

  • Teamwork

  • Organization

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Professionalism

  • Interpersonal

  • Attention-To-Detail

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Lead Retail Customer Service Associate in Memphis, TN, USA is $12.00 - $14.00 per hour. This range can vary depending on the individual's qualifications, experience, and other factors.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 26th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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