
Lead Retail Customer Service Associate
At FedEx, we are looking for a Lead Retail Customer Service Associate who will be responsible for ensuring excellent customer service for our retail customers. This position requires a motivated and organized individual with excellent communication skills who is comfortable working in a fast-paced environment. The successful candidate should possess outstanding customer service skills, be comfortable with problem-solving and multitasking, and should be able to take initiative while being a team player. If you are looking for an exciting opportunity to make an impact on FedEx’s retail customer service team, we would love to hear from you.
Strong Communication Skills
Excellent Customer Service Attitude
Ability To Work In A Fast-Paced Environment
Ability To Multi-Task
Proficiency With Computers And Basic Software
Knowledge Of Retail Sales Techniques
Knowledge Of Shipping And Tracking Procedures
Ability To Lift And Move Packages Of Up To Lbs
Communication
Sales
Leadership
Teamwork
Organization
Patience
Problem-Solving
Flexibility
Adaptability
Professionalism
Interpersonal
Attention-To-Detail
Time-Management
Customer-Service
Conflict-Resolution
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Adaptability
According to JobzMall, the average salary range for a Lead Retail Customer Service Associate in Memphis, TN, USA is $12.00 - $14.00 per hour. This range can vary depending on the individual's qualifications, experience, and other factors.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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