Customer Service Parcel Specialist
Primary responsibility for coordination of all shipping related services and activities. Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels. Utilize proprietary software and equipment to execute necessary job functions. Responsible for mobile equipment assigned on a daily basis (where applicable). May pick-up and deliver customer packages throughout the hotel facility. Provide customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. Assist in the training of center team members. Operate the point of sale terminal (POS) ensuring package handling fees are collected. Perform daily close-out procedures on POS. May operate photocopy, binding and other business center equipment.
Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred)
Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person
Action oriented with skills and aptitude to excel in a customer-focused and results-driven environment
Relationship Management
Record Keeping Skills
Time Management Skills
Proven strong organization and planning skills
Excellent team building and collaborative skills
Prioritizing skills
written communication
Self-Driven
Adaptability
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Customer Service Parcel Specialist in 101 Bowie St, San Antonio, TX 78205, USA is between $25,400 and $37,800. JobzMall also states that the salary range for this position may vary widely depending on experience and qualifications.
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FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.
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