Customer Service Manager

Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary. Develops and manages the department budget, ensures compliance and addresses variances and other budget concerns. Provide an enhanced customer experience through communications and tools (shared drives / websites, etc). Coordinate the Order Management functions in the facility: Ensure operations orders are planned in the most effect manner, ensure all customer expectations are met and coordinated with operations. Knowing and evaluating operational productivity goals, monitoring daily and ensuring goals are achieved on all shifts. Ensuring/reinforcing the Company employee culture is being fostered in the facility. Assuring the attainment of facility production, quality and safety objectives. Reviewing and assuring the accuracy of required production and inventory reports.

According to JobzMall, the average salary range for a Customer Service Manager in 2245 E Main St, Plainfield, IN 46168, USA is between $41,000 and $57,000. This range is based on salaries submitted by JobzMall users.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.