FedEx

Courier

FedEx

Des Moines, IA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to FedEx, where we deliver more than just packages - we deliver possibilities. As a Courier, you will have the opportunity to be a part of a team that plays a crucial role in connecting people and businesses all over the world. We are looking for individuals who are reliable, customer-focused, and have a passion for delivering excellence. If you are someone who thrives in a fast-paced environment and takes pride in providing exceptional service, then we want you on our team. Join us and be a part of delivering endless possibilities.

  1. Deliver packages and documents to customers in a timely and efficient manner.
  2. Maintain a professional and friendly demeanor while interacting with customers.
  3. Ensure accuracy and completeness of all deliveries.
  4. Adhere to all safety protocols and guidelines while performing job duties.
  5. Keep accurate records of all deliveries and pickups.
  6. Communicate any delivery-related issues or concerns to appropriate parties.
  7. Assist with loading and unloading of delivery vehicles.
  8. Use GPS and other navigation tools to plan and optimize delivery routes.
  9. Maintain a clean and organized work vehicle.
  10. Provide excellent customer service by addressing any questions or concerns from customers.
  11. Represent FedEx in a positive and professional manner at all times.
  12. Follow company policies and procedures regarding delivery processes.
  13. Continuously strive to improve delivery efficiency and customer satisfaction.
  14. Collaborate with team members to ensure smooth and timely delivery operations.
  15. Report any vehicle malfunctions or maintenance needs to management.
  16. Adhere to all federal, state, and local laws and regulations related to delivery services.
  17. Maintain a high level of physical fitness to meet the demands of the job.
  18. Attend training and development programs to enhance delivery skills and knowledge.
  19. Maintain confidentiality and security of all packages and documents.
  20. Perform other duties as assigned by the supervisor.
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Valid Driver's License And Clean Driving Record: As A Courier, You Will Be Responsible For Driving A Delivery Vehicle And Transporting Packages To Their Destinations. A Valid Driver's License And A Clean Driving Record Are Essential Qualifications To Ensure Safe And Efficient Delivery Operations.

  • Strong Physical Stamina: This Job Requires A Lot Of Physical Activity, Including Lifting And Carrying Packages Of Various Sizes And Weights. A Courier Must Be Physically Fit And Able To Handle The Demands Of The Job To Ensure Timely And Accurate Deliveries.

  • Excellent Time-Management Skills: As A Courier, You Will Be Responsible For Delivering Packages Within A Specific Timeframe. Therefore, It Is Essential To Have Excellent Time-Management Skills To Plan And Prioritize Your Routes Efficiently And Meet Delivery Deadlines.

  • Customer Service Skills: Couriers Are Often The Only Face Of The Company That Customers Interact With, So It Is Crucial To Have Excellent Customer Service Skills. This Includes Being Friendly, Polite, And Professional When Interacting With Customers During Deliveries.

  • Attention To Detail: Couriers Must Pay Close Attention To Details, Such As Package Labels, Addresses, And Delivery Instructions, To Ensure Accurate And Timely Deliveries. A Small Mistake Can Lead To A Significant Delay In Delivery Or Even A Lost Package, So Attention To Detail Is A Crucial Qualification For This Job.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • customer service

  • Route planning

  • Adaptability

  • Navigation

  • Physical Fitness

  • Rel

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Courier in Des Moines, IA, USA is $29,000 - $42,000 per year.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 6th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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