FedEx

Computer Technician

FedEx
Maple Grove, MN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy problem solver looking for an exciting new opportunity? Look no further than FedEx! We are currently seeking a skilled and motivated Computer Technician to join our team. This role requires a passion for technology, strong troubleshooting skills, and a customer-focused mindset. If you thrive in a fast-paced environment and have a strong attention to detail, we want to hear from you!

  1. Install, maintain, and troubleshoot computer hardware, software, and peripheral devices for FedEx employees.
  2. Respond to and resolve technical issues reported by employees in a timely and professional manner.
  3. Conduct regular maintenance and updates on computer systems to ensure optimal performance.
  4. Document and track all technical issues and resolutions in a detailed and organized manner.
  5. Collaborate with IT team members and other departments to identify and implement effective solutions to technical problems.
  6. Stay up-to-date on new technologies and software updates to provide the most efficient and effective solutions.
  7. Train and educate employees on proper use and maintenance of computer systems and software.
  8. Ensure data security and confidentiality by adhering to company policies and procedures.
  9. Provide excellent customer service by addressing and resolving technical issues with a friendly and helpful attitude.
  10. Participate in team meetings and contribute ideas for process improvements and enhancements to the company's technology systems.
Where is this job?
This job is located at Maple Grove, MN, USA
Job Qualifications

  • Strong Technical Skills: A Successful Computer Technician At Fedex Should Possess Strong Technical Skills, Including Knowledge Of Computer Hardware, Software, And Networking. They Should Be Able To Troubleshoot And Resolve A Wide Range Of Technical Issues Efficiently.

  • Relevant Experience: Candidates Should Have At Least 2-3 Years Of Experience Working As A Computer Technician In A Professional Setting. Experience With Troubleshooting And Repairing Various Computer Systems, Software, And Peripherals Is Highly Desirable.

  • Customer Service Skills: Excellent Customer Service Skills Are Essential For A Computer Technician At Fedex. They Should Be Able To Communicate Effectively With Both Technical And Non-Technical Customers, Understand Their Needs, And Provide Timely And Effective Solutions.

  • Certifications: Possessing Relevant Industry Certifications, Such As Comptia A+, Network+, Or Microsoft Certified Solutions Expert (Mcse), Can Be A Significant Advantage For A Computer Technician At Fedex. These Certifications Demonstrate A Candidate's Knowledge And Expertise In The Field.

  • Attention To Detail: A Computer Technician At Fedex Should Be Detail-Oriented And Have A High Level Of Accuracy In Their Work. They Should Be Able To Follow Technical Procedures And Maintain Detailed Records Of Repairs And Maintenance Tasks. Attention To Detail Is Crucial In Delivering High-Quality Technical Services To Customers.

Required Skills

  • Communication Skills

  • Time Management

  • customer service

  • Troubleshooting skills

  • Printer setup

  • Network configuration

  • Software Installation

  • Data Backup

  • Hardware Troubleshooting

  • System Maintenance

  • Virus Removal

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Computer Technician in Maple Grove, MN, USA is $28,000 to $55,000 per year. This range may vary depending on factors such as experience, education, and the specific job duties and responsibilities of the technician. Some technicians may earn more or less than this range based on their individual qualifications and the demand for their skills in the job market.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeMay 22nd, 2025
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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