FedEx

Computer Technician

FedEx

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to FedEx, a global leader in transportation, e-commerce, and supply chain solutions. We are currently seeking a skilled and dedicated Computer Technician to join our team. As a Computer Technician at FedEx, you will play a crucial role in ensuring the smooth operation of our computer systems and equipment. This is an exciting opportunity for someone with a passion for technology and a strong attention to detail. If you possess the necessary qualifications and are looking for a challenging and rewarding career, we encourage you to apply for this position.

  1. Troubleshoot and resolve hardware and software issues for FedEx computer systems and equipment.
  2. Install, configure, and maintain computer hardware and software, including operating systems, applications, and peripherals.
  3. Perform routine maintenance and updates on computer systems and equipment to ensure optimal performance.
  4. Monitor and respond to system alerts and error messages to identify and resolve potential issues.
  5. Collaborate with other IT team members to develop and implement solutions for complex technical problems.
  6. Provide technical support and training to users on various computer systems and equipment.
  7. Maintain accurate records of all repairs, maintenance, and installations performed.
  8. Stay up-to-date on the latest technologies and advancements in the field of computer hardware and software.
  9. Adhere to company policies and procedures for data security and confidentiality.
  10. Communicate effectively with team members and other departments to coordinate and prioritize tasks.
  11. Participate in project planning and assist with the implementation of new technology initiatives.
  12. Maintain a clean and organized work environment, including proper storage and disposal of equipment and supplies.
  13. Collaborate with external vendors and service providers to troubleshoot and resolve technical issues.
  14. Follow all safety protocols and guidelines while working with computer systems and equipment.
  15. Continuously improve processes and procedures to increase efficiency and effectiveness of IT operations.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Degree In Computer Science Or A Related Field: Having A Degree In Computer Science Or A Related Field Is A Crucial Qualification For A Computer Technician Job At Fedex. This Demonstrates A Strong Understanding Of Computer Systems And Technology.

  • Experience With Troubleshooting And Repairing Computer Hardware And Software: A Computer Technician At Fedex Should Have Experience In Troubleshooting And Repairing Various Computer Hardware And Software Issues. This Includes Diagnosing Problems, Identifying Solutions, And Implementing Fixes.

  • Knowledge Of Networking And Server Systems: Familiarity With Networking And Server Systems Is Essential For A Computer Technician At Fedex. This Includes Understanding How To Set Up And Maintain Network Connections, As Well As Managing Server Configurations.

  • Strong Communication And Customer Service Skills: As A Computer Technician, You Will Be Working Directly With Customers To Address Their Technical Issues. Excellent Communication And Customer Service Skills Are Necessary To Effectively Communicate Complex Technical Concepts To Non-Technical Individuals.

  • Ability To Work Independently And In A Team: Fedex Values Employees Who Are Self-Motivated And Able To Work Independently, As Well As Collaborate With Others In A Team Environment. A Computer Technician Should Be Able To Manage Their Workload And Contribute To Team Projects.

Required Skills
  • Communication Skills

  • Time Management

  • customer service

  • Problem-Solving

  • Network configuration

  • Software Installation

  • Data Backup

  • Hardware Troubleshooting

  • Technical Knowledge

  • System Maintenance

  • Virus Removal

  • Printer Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Computer Technician in Charlotte, NC, USA is between $32,000 and $51,000 per year. This range may vary depending on factors such as experience, education, and specific job duties. Entry-level positions may start at around $32,000 per year, while more experienced technicians may earn up to $51,000 or more per year. Additionally, certifications and specialized skills may also impact salary.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeJune 21st, 2025
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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