Computer Technician

Welcome to the world of FedEx, where our innovative approach and dedication to excellence have made us a global leader in the transportation and logistics industry. We are currently seeking a highly skilled and motivated Computer Technician to join our team and help us continue to deliver exceptional service to our customers.As a Computer Technician at FedEx, you will play a crucial role in ensuring the smooth operation of our technology systems and infrastructure. From troubleshooting technical issues to installing and maintaining hardware and software, you will be responsible for keeping our digital operations running smoothly.To excel in this role, you must possess strong technical skills, a keen eye for detail, and the ability to work independently and as part of a team. If you are a problem-solver with a passion for technology and a drive to deliver exceptional results, we want to hear from you. Join us at FedEx and take your career to new heights.

1. Troubleshoot and resolve technical issues related to hardware, software, and network systems.
2. Install, configure, and maintain computer hardware and software according to company standards and procedures.
3. Provide timely and efficient technical support to end-users, including remote and on-site assistance.
4. Monitor and maintain the performance of computer systems and networks, ensuring maximum uptime and availability.
5. Collaborate with team members to develop and implement strategies for improving system efficiency and reliability.
6. Keep up-to-date with industry trends and advancements in technology to continuously improve processes and systems.
7. Document and maintain records of all technical procedures and solutions for future reference.
8. Adhere to company security protocols and policies to ensure the protection of sensitive data and information.
9. Communicate effectively with team members and other departments to provide updates and resolve issues in a timely manner.
10. Provide training and support to end-users on how to properly use and maintain computer systems and software.
11. Perform regular maintenance and updates on computer systems and software to ensure security and optimal performance.
12. Collaborate with vendors and service providers to troubleshoot and resolve technical issues.
13. Participate in team meetings and provide valuable insights and suggestions for improving processes and systems.
14. Adhere to company safety standards and procedures while performing all job duties.
15. Maintain a positive and professional attitude while representing the company and providing exceptional service to customers.

According to JobzMall, the average salary range for a Computer Technician in Boston, MA, USA is $40,000 to $60,000 per year. This can vary depending on factors such as experience, education, and employer. Additionally, additional certifications or specialized skills may result in higher pay.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.