Computer Technician

Are you a tech-savvy problem solver with a passion for all things computer-related? Look no further! FedEx is seeking a skilled and dedicated Computer Technician to join our team. As a key member of our IT department, you will be responsible for maintaining the functionality and efficiency of our computer systems to ensure smooth operations. If you have a strong understanding of computer hardware and software, excellent troubleshooting skills, and a customer-focused mindset, we want to hear from you! Join us at FedEx and take your career to the next level.

1. Maintain and troubleshoot computer systems: The Computer Technician will be responsible for ensuring the functionality and efficiency of all computer systems at FedEx. This includes diagnosing and addressing any hardware or software issues to minimize downtime and maintain smooth operations.
2. Install and configure hardware and software: The Technician will be responsible for setting up and configuring new computer systems, including installing necessary hardware and software. They will also be in charge of upgrading and updating existing systems as needed.
3. Provide technical support: The Technician will serve as the first point of contact for any technical issues or questions from employees. They will be responsible for providing timely and effective technical support to ensure minimal disruption to daily operations.
4. Perform routine maintenance tasks: Regular maintenance is essential for keeping computer systems running smoothly. The Technician will be responsible for performing routine checks and updates, as well as implementing security measures to protect against cyber threats.
5. Document processes and procedures: The Technician will be responsible for creating and maintaining documentation of processes and procedures related to computer systems. This will ensure consistency and efficiency in troubleshooting and maintenance tasks.
6. Collaborate with team members: The Technician will work closely with other members of the IT department to address complex technical issues and implement new systems or upgrades. They will also collaborate with other departments to understand their technology needs and provide appropriate solutions.
7. Stay current with technology trends: As technology is constantly evolving, the Technician will be responsible for staying up-to-date with the latest trends and advancements in the field. They will also make recommendations for new technologies that could improve efficiency and productivity.
8. Ensure customer satisfaction: The Technician will have a customer-focused mindset and strive to provide excellent service to all employees. They will work to understand and meet the technology needs of different departments and provide solutions that improve their overall experience.
9. Maintain inventory and equipment: The Technician will be responsible for tracking and maintaining inventory of computer equipment and supplies. They will also be in charge of ordering new equipment as needed and ensuring proper disposal

According to JobzMall, the average salary range for a Computer Technician in Newark, NJ, USA is $45,000 - $75,000 per year. This may vary depending on factors such as experience, education, and the specific job role and company.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.