FedEx

Computer Technician

FedEx

Round Rock, TX, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you a tech-savvy problem solver with a passion for providing top-notch customer service? If so, then we have the perfect opportunity for you! FedEx is seeking a highly skilled Computer Technician to join our dynamic team. In this role, you will have the opportunity to utilize your technical expertise to troubleshoot and resolve computer hardware and software issues for our valued customers. We are looking for someone with a strong attention to detail, excellent communication skills, and the ability to work independently. If you're ready to take your career to the next level and become a vital part of a leading global logistics company, we encourage you to apply today!

  1. Troubleshoot and resolve computer hardware and software issues for customers.
  2. Utilize technical expertise to provide top-notch customer service.
  3. Demonstrate strong attention to detail in diagnosing and resolving technical problems.
  4. Communicate effectively with customers to understand and address their needs.
  5. Work independently to manage and prioritize tasks in a fast-paced environment.
  6. Stay up-to-date with advancements in technology and software to continuously improve troubleshooting skills.
  7. Collaborate with team members to share knowledge and best practices.
  8. Maintain accurate records of customer interactions and technical solutions.
  9. Adhere to company policies and procedures while providing exceptional customer service.
  10. Represent the company in a professional and knowledgeable manner at all times.
Where is this job?
This job is located at Round Rock, TX, USA
Job Qualifications
  • A Degree Or Certification In Computer Science Or A Related Field: A Computer Technician At Fedex Should Possess A Strong Foundation In Computer Science And A Deep Understanding Of Hardware And Software Systems.

  • Experience In Troubleshooting And Repairing Computer Systems: The Ideal Candidate Should Have Previous Experience In Diagnosing And Fixing Hardware And Software Issues With Computers And Related Devices.

  • Knowledge Of Various Operating Systems: A Computer Technician At Fedex Should Be Well-Versed In Various Operating Systems, Including Windows, Mac Os, And Linux, To Provide Support For Different Types Of Devices.

  • Familiarity With Network And Server Systems: The Job May Require Setting Up And Maintaining Network And Server Systems, So The Candidate Should Have A Solid Understanding Of These Systems And Their Configurations.

  • Strong Communication And Customer Service Skills: The Role Involves Interacting With Customers And Providing Technical Support, So Excellent Communication And Customer Service Skills Are Crucial For A Successful Candidate. They Should Be Able To Explain Complex Technical Concepts In Simple Terms And Be Patient And Empathetic Towards Customers.

Required Skills
  • Inventory Management

  • Technical Support

  • Database Management

  • customer service

  • Network configuration

  • Software Installation

  • Printer repair

  • Data Backup

  • Hardware Troubleshooting

  • Server Maintenance

  • Virus Removal

  • System Updates

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Computer Technician in Round Rock, TX, USA is between $36,000 and $60,000 per year. This salary range can vary depending on the individual's level of experience, education, and specific job duties. Some computer technicians may earn higher salaries if they have specialized skills or certifications. Additionally, the salary may also be influenced by the size and type of employer, as well as the overall job market in the area.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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