FedEx

Computer Technician

FedEx

Plano, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of FedEx, where we value technology and innovation in all aspects of our business. We are currently seeking a highly skilled and motivated Computer Technician to join our team. As a Computer Technician at FedEx, you will play a crucial role in maintaining and improving our computer systems, ensuring the smooth operation of our operations. We are looking for someone who is passionate about technology, detail-oriented, and has a strong problem-solving mindset. If you are ready to take on new challenges and be a part of a dynamic team, we encourage you to apply for this position.

  1. Install, configure, and maintain computer hardware, software, and peripherals for FedEx operations.
  2. Troubleshoot hardware and software issues and provide timely and effective solutions.
  3. Conduct regular maintenance and updates to ensure the smooth functioning of computer systems.
  4. Monitor system performance and identify areas for improvement or optimization.
  5. Collaborate with other IT team members to develop and implement new technologies and processes.
  6. Maintain accurate records and documentation of all computer systems and equipment.
  7. Train and assist end-users with computer-related tasks and issues.
  8. Stay updated on the latest technologies and trends in the industry to provide innovative solutions.
  9. Comply with company policies and procedures, including security protocols, to ensure the safety of company data and equipment.
  10. Troubleshoot network connectivity issues and work with network administrators to resolve them.
  11. Maintain inventory of computer equipment and supplies, and assist with procurement as needed.
  12. Adhere to strict deadlines and prioritize tasks to meet business needs.
  13. Communicate effectively with team members and other departments to provide timely updates and resolutions.
  14. Identify potential security risks and take appropriate measures to prevent them.
  15. Continuously evaluate and improve computer systems and processes to enhance efficiency and productivity.
Where is this job?
This job is located at Plano, TX, USA
Job Qualifications
  • Proficiency In Computer Hardware And Software Troubleshooting: This Includes The Ability To Diagnose And Fix Hardware Issues, Install And Configure Software, And Resolve Operating System Errors.

  • Knowledge Of Network Infrastructure: A Computer Technician At Fedex Should Be Familiar With Various Network Components Such As Routers, Switches, And Firewalls. They Should Also Have Experience Setting Up And Maintaining Network Connections.

  • Familiarity With Fedex's Technology Systems: As A Computer Technician At Fedex, It Is Important To Have A Deep Understanding Of The Company's Technology Systems And Processes. This Includes Knowledge Of Their Shipping And Tracking Systems, As Well As Their Internal Communication Tools.

  • Strong Communication And Customer Service Skills: Computer Technicians At Fedex Often Interact With Customers And Colleagues, So Excellent Communication Skills Are Essential. They Should Also Be Able To Provide Exceptional Customer Service And Handle Technical Support Inquiries In A Timely And Professional Manner.

  • Technical Certification Or Degree: While Not Always Required, Having A Technical Certification Or Degree In A Relevant Field Such As Computer Science Or Information Technology Can Give Candidates An Advantage In The Hiring Process. This Demonstrates A Strong Foundation Of Knowledge And Skills In The Field Of Computer Technology.

Required Skills
  • Troubleshooting

  • Software

  • Technical Support

  • Network configuration

  • Software Installation

  • Diagnostics

  • Data Recovery

  • System Maintenance

  • Virus Removal

  • Hardware Repair

  • Security Measures

  • Hardware Upgrades

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Computer Technician in Plano, TX, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some computer technicians may also receive additional benefits such as health insurance, retirement plans, and bonuses.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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