Computer Technician

Welcome to FedEx - a leading global logistics company that is dedicated to delivering excellence. We are seeking a skilled and motivated Computer Technician to join our dynamic team. As a Computer Technician at FedEx, you will play a crucial role in maintaining and supporting our technology systems to ensure smooth and efficient operations. We are looking for individuals with a strong technical background, a passion for problem-solving, and a commitment to providing exceptional customer service. If you are ready to take on new challenges and thrive in a fast-paced environment, then we want you on our team. Join us at FedEx and be a part of a company that values innovation, diversity, and collaboration.

1. Perform regular maintenance and troubleshooting on all computer systems, hardware, and software.
2. Install and configure computer systems, printers, and other related equipment.
3. Monitor and ensure the security and proper functioning of all computer systems.
4. Respond to and resolve technical issues and requests from employees in a timely manner.
5. Collaborate with other IT team members to identify and implement system improvements and upgrades.
6. Keep accurate records of all technical issues, resolutions, and maintenance activities.
7. Provide excellent customer service to all employees, ensuring their technology needs are met.
8. Stay updated on new technologies and industry developments to recommend and implement innovative solutions.
9. Maintain and enforce company policies and procedures regarding technology usage.
10. Train and educate employees on the proper use of technology systems and software.
11. Work closely with external vendors and service providers to ensure timely and effective resolution of technical issues.
12. Adhere to all safety and security protocols to protect company technology systems and data.
13. Collaborate with team members to develop and implement disaster recovery plans.
14. Proactively identify and address potential system vulnerabilities and risks.
15. Participate in on-call rotation for after-hours technical support.

According to JobzMall, the average salary range for a Computer Technician in Austin, TX, USA is between $40,000 and $65,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the technician is employed by. Some computer technicians in Austin may earn higher salaries if they have specialized skills or work in high-demand industries.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.