FedEx

Computer Technician

FedEx

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy problem solver with a passion for troubleshooting and fixing computer issues? Look no further! FedEx is seeking a highly motivated and skilled Computer Technician to join our team. As a Computer Technician, you will play a crucial role in keeping our technology systems up and running, ensuring smooth operations for our employees and customers. If you have a strong technical background, excellent communication skills, and a desire to work in a fast-paced environment, we want to hear from you!

  1. Troubleshoot and resolve computer, hardware, and software issues for employees and customers.
  2. Perform regular maintenance and updates on computer systems to ensure optimal performance.
  3. Install and configure new hardware and software as needed.
  4. Collaborate with other team members to identify and implement solutions for complex technical problems.
  5. Provide technical support and guidance to non-technical employees.
  6. Stay up-to-date with industry trends and advancements in technology to continuously improve our systems.
  7. Document processes and procedures for troubleshooting and maintenance tasks.
  8. Communicate with vendors and suppliers to procure necessary equipment and software.
  9. Conduct regular system audits to ensure compliance with company policies and procedures.
  10. Train and educate employees on best practices for computer usage and security.
  11. Monitor and maintain inventory of computer equipment and supplies.
  12. Adhere to strict deadlines and respond promptly to urgent technical issues.
  13. Ensure confidentiality and security of all sensitive information.
  14. Continuously evaluate and recommend improvements to existing systems and processes.
  15. Provide excellent customer service and maintain a positive and professional attitude at all times.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • A Degree Or Certification In Computer Science, Information Technology, Or A Related Field.

  • Proficiency In Troubleshooting And Repairing Hardware And Software Issues.

  • Experience In Setting Up And Maintaining Computer Networks.

  • Knowledge Of Various Operating Systems And Software Applications.

  • Strong Communication And Customer Service Skills, As Well As The Ability To Work Independently And In A Team Environment.

Required Skills
  • Time Management

  • customer service

  • software troubleshooting

  • Troubleshooting skills

  • Network maintenance

  • Data Backup

  • hardware installation

  • Server administration

  • System Upgrades

  • Virus Removal

  • Printer Configuration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Computer Technician in Durham, NC, USA is between $30,000 and $60,000 per year. This can vary based on factors such as experience, education, and specific job responsibilities.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeJune 21st, 2025
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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