FedEx

Computer Technician

FedEx

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of FedEx, where we deliver packages and dreams every day. We are currently seeking a skilled Computer Technician to join our team and help keep our technology running smoothly. As a Computer Technician at FedEx, you will play a critical role in maintaining our network infrastructure and ensuring all computer systems are up and running at all times. We are looking for a tech-savvy individual with a passion for solving complex technical issues and a desire to constantly learn and improve. If you possess the required qualifications and are ready to take on new challenges in a fast-paced environment, we encourage you to apply for this position.

  1. Troubleshoot and resolve technical issues related to computer systems, hardware, and software.
  2. Install, configure, and maintain computer equipment and peripherals.
  3. Monitor and maintain network infrastructure to ensure smooth operation.
  4. Conduct regular system updates and upgrades to ensure optimal performance.
  5. Collaborate with other team members to identify and implement solutions for technical problems.
  6. Provide technical support to end-users by responding to inquiries and troubleshooting issues.
  7. Keep accurate records of all technical issues and resolutions.
  8. Stay updated on new and emerging technologies to continuously improve system performance.
  9. Follow established procedures and protocols for system maintenance and security.
  10. Collaborate with vendors and service providers for technical support and maintenance.
  11. Train and assist end-users in the use of computer systems and software.
  12. Identify and report any potential security threats or risks.
  13. Work with cross-functional teams to implement new technology and upgrades.
  14. Document and maintain technical manuals and procedures for reference.
  15. Participate in regular performance evaluations and provide suggestions for improvements.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Technical Knowledge And Expertise In Computer Hardware, Software, And Networking Systems.

  • Experience Troubleshooting And Resolving Technical Issues Related To Computers And Peripherals.

  • Strong Communication And Customer Service Skills To Effectively Interact With Clients And Colleagues.

  • Ability To Work Independently And In A Team Environment, With A Strong Sense Of Responsibility And Commitment To Meeting Deadlines.

  • Familiarity With Fedex Systems And Software, Such As Tracking And Shipping Applications, To Provide Efficient And Effective Support For Customers.

Required Skills
  • Time Management

  • Technical Support

  • customer service

  • Problem-Solving

  • Network configuration

  • Diagnostic Testing

  • Software Installation

  • Hardware Troubleshooting

  • Data Recovery

  • System Upgrades

  • System Maintenance

  • Remote Access

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Computer Technician in Nashville, TN, USA is $33,000 - $60,000 per year. This range can vary depending on experience, education, and skills. Some factors that can affect salary include:

  1. Experience: Computer technicians with more experience tend to earn higher salaries. As they gain more knowledge and skills, they become more valuable to employers and can command a higher salary.

  2. Education: A formal education in computer science or a related field can also impact salary. Those with a bachelor's degree or higher may earn a higher salary than those with just a high school diploma or an associate's degree.

  3. Skills: Specialized skills such as network administration, data analysis, or programming can also increase a computer technician's salary. Employers are willing to pay more for technicians with a diverse set of skills.

  4. Industry: The industry in which a computer technician works can also affect their salary. For example, a technician working in the healthcare or finance industry may earn a higher salary than one working in retail or hospitality.

  5. Location: The cost of living and demand for computer technicians in a particular location can also impact salary. In Nashville, TN, the cost of living is slightly lower than the national average, but the demand for skilled computer technicians is high, which can lead to higher salaries.

Additional Information
FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About FedEx

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.

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